Understanding PSM Interventions Through Sense-Making and the Mangle of Practice Lens
In this paper we seek to understand how individuals, as part of a group facilitated modelling setting, commit themselves to a set of actions, as a basis of sense-making, sense-giving and coordinated actions. For this we introduce Pickering’s Mangle of Practice to understand the practice of a group facilitated modelling setting. Using video data from a group modelling building exercise, we analyze how individual actors framed their circumstances in communication with one another and how through facilitated model building this affected their subsequent interpretation and decisions as the process unfolds. We show how, through the models as objects enhanced the interaction between verbal communication, expressed and felt emotion and material cues led to collective behavior within the group. With our study we extend prior research and elaborate on the role of objects and materiality as part of group decision making.
KeywordsGroup decision making Problem structuring methods Sense-making The mangle Collective behavior
This work was supported in part by the EU FP7-ENERGY-SMARTCITIES-2012 (314277) project STEEP (Systems Thinking for Comprehensive City Efficient Energy Planning).
- 5.Montibeller, G., Franco, A.: Decision and risk analysis for the evaluation of strategic options. In: O’Brien, F.A., Dyson, R.G. (eds.) Supporting Strategy: Frameworks, Methods and Models, pp. 251–284. Wiley, West Sussex (2007)Google Scholar
- 7.Fisher, R., Ury, W.: Getting to yes. Hutchinson, London (1982)Google Scholar
- 21.Fiske, S.T., Taylor, S.E.: Social Cognition, 2nd edn., Xviii, 717 pp. Mcgraw-Hill Book Company, New York (1991)Google Scholar
- 24.Latour, B.: Science in Action: How to Follow Scientists and Engineers Through Society. Harvard University Press, Cambridge (1987)Google Scholar
- 27.White, L.: Behavioural Issues in PSMs [WWW Document]. IFORS Conf. Present (2014). http://www.ifors2014.org/files2/program-ifors2014.pdf
- 28.Checkland, P.: Systems Thinking, Systems Practice: Includes a 30-year Retrospective. Wiley, Chichester (1999)Google Scholar
- 30.Checkland, P., Scholes, J.: Soft systems methodology: a 30-year retrospective (1999)Google Scholar
- 32.Yearworth, M., Schien, D., Burger, K.: D2.1 R1 Energy Master Plan Process Modelling STEEP PROJECT (314277) - Systems Thinking for Comprehensive City Efficient Energy Planning, p. 70. University of Bristol (2014)Google Scholar
- 33.Yearworth, M., Schien, D., White, L., Burger, K.: Sustainable urban energy planning: a development of problem structuring methodology (2015) (in review)Google Scholar
- 37.Yearworth, M.: D2.5 Evaluation STEEP PROJECT (314277) - Systems Thinking for Comprehensive City Efficient Energy Planning, p. 56. University of Bristol (2014)Google Scholar
- 39.Bristol City Council: Bristol Smart City Programme [WWW Document] (2012). http://www.greendigitalcharter.eu/wp-content/uploads/2012/05/Smart-City-Bristol-Programme-April-2012-Briefing-Note.doc. Accessed on 27 November 2014