The Human Side of Automation

  • Donald A. NormanEmail author
Conference paper
Part of the Lecture Notes in Mobility book series (LNMOB)


Full automation is good. But the path toward full automation must traverse the dangerous stages of partial automation, where the very successes of automation may make human drivers less able to respond to the unexpected, unavoidable imperfections of the automation. The appropriate design path to deal with this requires us to reconsider the driver and automation as a team, as collaborative partners.


Human factors Design Teamwork 



I thank Ed Hutchins at University of California, San Diego and Steve Casner of NASA, Ames for their contributions to my thinking.


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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  1. 1.Design Lab, Atkinson HallUniversity of California San DiegoLa JollaUSA

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