Skip to main content

A New Linguistic Approach to Assess the Opinion of Users in Social Network Environments

  • Chapter
  • First Online:
Applications of Social Media and Social Network Analysis

Part of the book series: Lecture Notes in Social Networks ((LNSN))

Abstract

This article describes an automated technique that allows to differentiate texts expressing a positive or a negative opinion. The basic principle is based on the observation that positive texts are statistically shorter than negative ones. From this observation of the psycholinguistic human behavior, we derive a heuristic that is employed to generate connoted lexicons with a low level of prior knowledge. The lexicon is then used to compute the level of opinion of an unknown text. Our primary motivation is to reduce the need of the human implication (domain and language) in the generation of the lexicon in order to have a process with the highest possible autonomy. The resulting adaptability would represent an advantage with free or approximate expression commonly found in social networks environment.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    TREC (Text Retrieval Conference), NTCIR (NII Text Collection for IR), CLEF (Cross Language Evaluation Forum).

References

  1. Agrawal R, Rajagopalan S, Srikant R, Xu Y (2003) Mining newsgroups using network arising from social behavior. In: 12th international w.w.w conference

    Google Scholar 

  2. Anderson EW (1998) Customer satisfaction and word of mouth. J Serv Res (1998)

    Google Scholar 

  3. Bermingham A, Smeaton AF (2010) Classifying sentiment in microblogs: is brevity an advantage? In: CIKM ’10 proceedings of the 19th ACM international conference on Information and knowledge management, pp 1833–1836

    Google Scholar 

  4. Blitzer J, Dredze M, Pereira F (2007) Biographies, bollywood, boom-boxes and blenders: Domain adaptation for sentiment classication. In: Proceedings of the 45th, annual meeting of the association of computational linguistics, pp 440–447

    Google Scholar 

  5. Bollen J, Mao H, Pepe A (2011) Modeling public mood and emotion: twitter sentiment and socio-economic phenomena. In: Proceedings of the 5th international AAAI conference weblogs and social media

    Google Scholar 

  6. Cogley J (2010) Sensing sentiment in on-line recommendation texts and ratings. B.A dissertation

    Google Scholar 

  7. Dave K, Lawrence S, Pennock DM (2003) Mining the peanut gallery: opinion extraction and semantic classication of product reviews. In: Proceedings of the w.w.w conference

    Google Scholar 

  8. Denecke K (2009) Are SentiWordNet scores suited for multi-domain sentiment classification? In: Fourth international conference on digital information management

    Google Scholar 

  9. Derks D, Fischer AH, Bos AE (2008) The role of emotion in computer-mediated communication: a review. Comput Hum Behav 24(3):766–785

    Google Scholar 

  10. Diakopoulos NA, Shamma DA (2010) Characterizing debate performance via aggregated twitter sentiment. In: CHI’10 proceedings of the SIGCHI conference on human factors in computing systems, pp 1195–1198

    Google Scholar 

  11. Duthil B, Trousset F, Dray G, Montmain J, Poncelet P (2012) Opinion extraction applied to criteria. Database and expert systems applications. Lect Notes Comput Sci 7447(2012):489–496

    Google Scholar 

  12. Esuli A, Sebastiani F (2006) Sentiwordnet: a publicly available lexical resource for opinion mining. In: Proceedings of the 5th conference on language resources and evaluation (LREC)

    Google Scholar 

  13. Gindl S, Liegl J (2008) Evaluation of different sentiment detection methods for polarity classification on web-based reviews. In: 18th European conference on artificial intelligence (ECAI-2008), workshop on computational aspects of affectual and emotional interaction

    Google Scholar 

  14. Hu M, Liu B (2005) Mining and summarizing customer reviews. In: Proceedings of the conference on human language technology and empirical methods in natural language processing

    Google Scholar 

  15. Kim S-M, Hovy E (2004) Determining the sentiment of opinions. in: Proceedings of the 20th international conference on computational linguistics

    Google Scholar 

  16. Lancieri L, Lepretre L (2011) Sentiment analysis in social web environments oriented to e-commerce. In: IADIS web based communities and social media conference (WBC 2011)

    Google Scholar 

  17. Liu H, Lieberman H, Selker T (2003) A model of textual affect sensing using realworld knowledge. In: Proceedings of the seventh international conference on intelligent user interfaces, pp 125–132

    Google Scholar 

  18. Melville P, Gryc W, Lawrence RD (2009) Sentiment analysis of blogs by combining lexical knowledge with text classication. In: Proceedings of the conference on knowledge discovery and data mining

    Google Scholar 

  19. Miller GA (1995) WordNet. A lexical database for English. Commun ACM 38(11):39–41

    Google Scholar 

  20. Mejova Y (2011) Sentiment analysis: an overview, Technical report. University of Iowa, Computer Science Department

    Google Scholar 

  21. Pang B, Lee L (2008) Opinion mining and sentiment analysis. Found Trends Inf Retrieval 2(1–2):1135

    Google Scholar 

  22. Stone PJ, Dunphy DC, Smith MS (1966) The general inquirer: a computer approach to content analysis. M.I.T. Press, Oxford, 651 pp

    Google Scholar 

  23. Strapparava C, Vlitutti A (2004) Wordnet-affect: and affective extension of wordnet. In: Proceedings of the 4th international conference on language resources and evaluation

    Google Scholar 

  24. Turney PD, Littman ML (2003) Measuring praise and criticism: inference of semantic orientation from association. ACM Trans Inf Syst (TOIS) 21(4):315–346

    Article  Google Scholar 

  25. Zhou L, Chaovalit P (2008) Ontology-supported polarity mining. J Am Soc Inf Sci Technol 69:98110

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Luigi Lancieri .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2015 Springer International Publishing Switzerland

About this chapter

Cite this chapter

Lancieri, L., Leprêtre, E. (2015). A New Linguistic Approach to Assess the Opinion of Users in Social Network Environments. In: Kazienko, P., Chawla, N. (eds) Applications of Social Media and Social Network Analysis. Lecture Notes in Social Networks. Springer, Cham. https://doi.org/10.1007/978-3-319-19003-7_8

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-19003-7_8

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-19002-0

  • Online ISBN: 978-3-319-19003-7

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics