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Designing a Report Recommendation Assistant: A First Design Cycle

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New Horizons in Design Science: Broadening the Research Agenda (DESRIST 2015)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 9073))

Abstract

Employees often supplement their organization’s Business Intelligence (BI) system with individually tinkered reports. Unfortunately, these supplements bear numerous threats such as limited report reuse across all users of the BI system. Therefore, we established a design science research (DSR) project by exploring impediments of existing BI systems, building meta-requirements and suggesting design principles. In particular, we propose a Report Recommendation Assistant (RRA) for improving reuse of reports across potential users.

In this paper, we present our DSR project and focus on the first evaluation cycle. Our results indicate that the RRA has a positive impact on perceived ease of use and perceived usefulness of the BI system. Furthermore, we find that these effects are negatively moderated by user’s expertise in using the BI system and are not biased by the underlying BI system. Finally, we leverage results from BI expert interviews and existing literature to refine the proposed RRA.

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Author information

Authors and Affiliations

  1. Institute for Enterprise Systems, University of Mannheim, Mannheim, Germany

    Martin Kretzer, Maximilian Kleinedler, Christian Theilemann & Alexander Mädche

Authors
  1. Martin Kretzer
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  2. Maximilian Kleinedler
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  3. Christian Theilemann
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  4. Alexander Mädche
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Corresponding author

Correspondence to Martin Kretzer .

Editor information

Editors and Affiliations

  1. Maynooth University, Maynooth, Ireland

    Brian Donnellan

  2. Dublin City University, Dublin, Ireland

    Markus Helfert

  3. Intel Labs Europe, Leixlip, Ireland

    Jim Kenneally

  4. Florida International University, Miami, Florida, USA

    Debra VanderMeer

  5. University of Nevada, Las Vegas, Nevada, USA

    Marcus Rothenberger

  6. Universität St. Gallen, St. Gallen, Switzerland

    Robert Winter

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© 2015 Springer International Publishing Switzerland

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Kretzer, M., Kleinedler, M., Theilemann, C., Mädche, A. (2015). Designing a Report Recommendation Assistant: A First Design Cycle. In: Donnellan, B., Helfert, M., Kenneally, J., VanderMeer, D., Rothenberger, M., Winter, R. (eds) New Horizons in Design Science: Broadening the Research Agenda. DESRIST 2015. Lecture Notes in Computer Science(), vol 9073. Springer, Cham. https://doi.org/10.1007/978-3-319-18714-3_6

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  • DOI: https://doi.org/10.1007/978-3-319-18714-3_6

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-18713-6

  • Online ISBN: 978-3-319-18714-3

  • eBook Packages: Computer ScienceComputer Science (R0)

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