The Four Pillars

  • Kris M. Y. LawEmail author
  • Kong Bieng Chuah


To facilitate the PAL as the vehicle for an organization’s OL development, there are four critical supporting ‘pillars’. These ‘pillars’ work complementarily with each other as the ‘foundation’ of an infrastructure. They are ‘policy and strategy’, ‘OL facilitation’, ‘performance management’ and ‘resources and infrastructure’. This chapter presents how these ‘pillar’ supports the OL vehicle and their interrelationships. Apart from the supporting ‘pillars’, the ‘OL readiness’ of an organization has its managerial and situational precursors. Readiness will be raised when there is a supportive environment or situations necessitate its adoption.


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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  1. 1.Department of Industrial and Systems EngineeringThe Hong Kong Polytechnic UniversityHong KongHong Kong
  2. 2.Department of Systems Engineering and Engineering ManagementCity University of Hong KongHong KongHong Kong

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