Organizational Learning as a Continuous Process, DELO

  • Kris M. Y. LawEmail author
  • Kong Bieng Chuah


Current literature on OL has different focuses, e.g. learning motivation; collective or team learning; learning process or system; learning culture; knowledge management; organizational development; and continuous improvement. Different perspectives are used to study OL by researchers from different disciplines. It can be said that there is no single framework for the study of OL. To have a better understanding of OL, it is thus critical to explore how an organization may be transitioned into an LO and how its OL process is initiated, driven, enabled, facilitated and measured. This chapter introduces OL as a continuous process called DELO (driving, enabling, learning and outcome). Each of the core components along the DELO process is discussed in detail.


Knowledge Management Team Performance Shared Vision Performance Measurement System Team Learning 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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© Springer International Publishing Switzerland 2015

Authors and Affiliations

  1. 1.Department of Industrial and Systems EngineeringThe Hong Kong Polytechnic UniversityHong KongChina
  2. 2.Department of Systems Engineering and Engineering ManagementCity University of Hong KongKowloon Tong, Hong KongChina

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