A Comprehensive View of the 21st Century City: Smartness as Technologies and Innovation in Urban Contexts

  • J. Ramon Gil-GarciaEmail author
  • Theresa A. Pardo
  • Taewoo Nam
Part of the Public Administration and Information Technology book series (PAIT, volume 11)


This chapter introduces important concepts such as smart cities, innovation, technologies, and “smartness” in government. It argues that a concept of smart city should be more than the use of information technologies in local governments. The study and analysis of cities today requires a multidimensional and multifaceted concept and, therefore, multiple components. Some of these components are (1) public services, (2) city administration and management, (3) policies and other institutional arrangements, (4) governance and collaboration, (5) human capital and creativity, (6) knowledge economy and pro-business environment, (7) built environment and city infrastructure, (8) natural environment and ecological sustainability, (9) ICT and other technologies, and (10) data and information. In addition, the authors refer to smartness as public sector innovation in urban contexts. A comprehensive view of a smart city should encompass government innovation in management and policy as well as technology and must acknowledge how the context of a city shapes the data and the technological, organizational, and policy aspects of a specific initiative. The chapter also briefly describes the content and the target audience of this book.


Smart city Information technologies Innovation Smart government Urban context Digital government Electronic government Smartness Data Organizational change Policy 


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Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  • J. Ramon Gil-Garcia
    • 1
    • 4
    Email author
  • Theresa A. Pardo
    • 2
  • Taewoo Nam
    • 3
  1. 1.University at Albany, State University of New YorkAlbanyUSA
  2. 2.Center for Technology in GovernmentUniversity at Albany, State University of New YorkAlbanyUSA
  3. 3.Myongji UniversitySeoulKorea, Republic of (South Korea)
  4. 4.Centro de Investigacion y Docencia Economicas (CIDE)MexicoMexico

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