Abstract
The last decade marks the application of marketing theory in the areas of non-profit organizations, for example schools, hospitals, mental health centers, etc. This article assesses the perceived needs of the community by asking respondents to indicate their awareness of individuals who are in need of such services. The study also focuses on the variables of mental health center that are important in the choice of the organization. Marketing implications of the findings are discussed.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Andreasen, A. R. (1979), “Consumerism and Helath Care Marketing,” California Management Review, 22 (Winter), 89–95.
Berkowitz, Eric N. and W. Flexner (1980–81), “The Market for Health Services: Is there a Non-Traditional Consumer?,” Journal of Helath Care Marketing, 1 (Winter), 25–34.
Frank, Rafael, K. Salzman and E. Fergus (1977), “Correlates of Consumer Satisfaction with Outpatient Therapy Assessed by Postcards,” Community Mental Health Journal, 13 (1), 37–45.
Heinemann, S.H., F. Perlmutter, and L. W. Yudin (1974), “The Community Mental Health Center and Community Awareness,” Community Mental Health Journal, 10 (2), 221–227.
Justice, Blair and George McBee (1978), “A Client Satisfaction Survey as One Element in Evaluation,” Community Mental Health Journal, 14 (3), 248–252.
Kotier, Philip (1979), “Strategies for Introducing Marketing Into Non-Profit Organizations,” Journal of Marketing, 43 (January), 37–44.
MacStravic R. E. S. (1981), “Marketing Positioning: Customer and Product Mix,” Health Care Planning and Management, 1 (October), 47–56.
Miller, John A. and Robin Waller (1979), “Health Care Advertising: Consumer vs. Physician Attitudes,” Journal of Advertising, 8 (Fall), 20–29.
Morrison, Jemes K and J. A. Libow (1977), “The Effect of Newspaper Publicity on a Mental Health Center’s Community Visibility,” Community Mental Helath Journal, 13 (1), 58–62.
Rao, Tanniru and M. Chin (1982), “Employer Attitudes towards Helath Maintenance Organizations,” Health Care Management Review, 7 (Winter), 57–70.
Steiber, S. R. and J. A. Boscarino (1983), “Positioning Opportunities Abound As Hospital Patients Become Consumers,” Marketing News, (February 18), 17 (4) 5.
Tucker, Stephen (1981), “Integrating Planning and Marketing Activities in Hospitals,” Health Care Planning and Marketing, 1 (April), 1–7.
Wallace, Robert and M. Venkatesan (1981), “The Use of Marketing for Prevention and Helath Promotion,” Health Care Planning and Marketing, 1 (July), 11–16.
Zajonc Robert B. and Hazel Markus (1982), “Affective and Cognitive Factors in Preferences,” Journal of Consumer Research, 9 (September), 123–131.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2015 Academy of Marketing Science
About this paper
Cite this paper
Arora, R. (2015). Opinions and Preferences Towards a Community Mental Health Center. In: Malhotra, N. (eds) Proceedings of the 1985 Academy of Marketing Science (AMS) Annual Conference. Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer, Cham. https://doi.org/10.1007/978-3-319-16943-9_71
Download citation
DOI: https://doi.org/10.1007/978-3-319-16943-9_71
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-16942-2
Online ISBN: 978-3-319-16943-9
eBook Packages: Business and EconomicsBusiness and Management (R0)