Skip to main content

Abstract

The last decade marks the application of marketing theory in the areas of non-profit organizations, for example schools, hospitals, mental health centers, etc. This article assesses the perceived needs of the community by asking respondents to indicate their awareness of individuals who are in need of such services. The study also focuses on the variables of mental health center that are important in the choice of the organization. Marketing implications of the findings are discussed.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Andreasen, A. R. (1979), “Consumerism and Helath Care Marketing,” California Management Review, 22 (Winter), 89–95.

    Article  Google Scholar 

  • Berkowitz, Eric N. and W. Flexner (1980–81), “The Market for Health Services: Is there a Non-Traditional Consumer?,” Journal of Helath Care Marketing, 1 (Winter), 25–34.

    Google Scholar 

  • Frank, Rafael, K. Salzman and E. Fergus (1977), “Correlates of Consumer Satisfaction with Outpatient Therapy Assessed by Postcards,” Community Mental Health Journal, 13 (1), 37–45.

    Article  Google Scholar 

  • Heinemann, S.H., F. Perlmutter, and L. W. Yudin (1974), “The Community Mental Health Center and Community Awareness,” Community Mental Health Journal, 10 (2), 221–227.

    Article  Google Scholar 

  • Justice, Blair and George McBee (1978), “A Client Satisfaction Survey as One Element in Evaluation,” Community Mental Health Journal, 14 (3), 248–252.

    Article  Google Scholar 

  • Kotier, Philip (1979), “Strategies for Introducing Marketing Into Non-Profit Organizations,” Journal of Marketing, 43 (January), 37–44.

    Google Scholar 

  • MacStravic R. E. S. (1981), “Marketing Positioning: Customer and Product Mix,” Health Care Planning and Management, 1 (October), 47–56.

    Google Scholar 

  • Miller, John A. and Robin Waller (1979), “Health Care Advertising: Consumer vs. Physician Attitudes,” Journal of Advertising, 8 (Fall), 20–29.

    Article  Google Scholar 

  • Morrison, Jemes K and J. A. Libow (1977), “The Effect of Newspaper Publicity on a Mental Health Center’s Community Visibility,” Community Mental Helath Journal, 13 (1), 58–62.

    Article  Google Scholar 

  • Rao, Tanniru and M. Chin (1982), “Employer Attitudes towards Helath Maintenance Organizations,” Health Care Management Review, 7 (Winter), 57–70.

    Article  Google Scholar 

  • Steiber, S. R. and J. A. Boscarino (1983), “Positioning Opportunities Abound As Hospital Patients Become Consumers,” Marketing News, (February 18), 17 (4) 5.

    Google Scholar 

  • Tucker, Stephen (1981), “Integrating Planning and Marketing Activities in Hospitals,” Health Care Planning and Marketing, 1 (April), 1–7.

    Google Scholar 

  • Wallace, Robert and M. Venkatesan (1981), “The Use of Marketing for Prevention and Helath Promotion,” Health Care Planning and Marketing, 1 (July), 11–16.

    Google Scholar 

  • Zajonc Robert B. and Hazel Markus (1982), “Affective and Cognitive Factors in Preferences,” Journal of Consumer Research, 9 (September), 123–131.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2015 Academy of Marketing Science

About this paper

Cite this paper

Arora, R. (2015). Opinions and Preferences Towards a Community Mental Health Center. In: Malhotra, N. (eds) Proceedings of the 1985 Academy of Marketing Science (AMS) Annual Conference. Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer, Cham. https://doi.org/10.1007/978-3-319-16943-9_71

Download citation

Publish with us

Policies and ethics