Action Research Study on Individual Knowledge Use in Organizational Innovation Processes

  • Maria José SousaEmail author
  • Teresa Cascais
  • João Paulo Rodrigues
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 354)


This paper is the result of an Action Research (AR) study that was developed in a Portuguese company during an organizational innovation process. The research question is: do organizational actors use their individual knowledge to help the company in the organizational innovation process? In order to accomplish the research it was used AR methodology, which have implied that the researcher and the organizational actors participated interactively in the research. The main technique to collect data was group recall, involving technicians and managers in separate group sessions, where they shared experiences, ideas and gave suggestions about the organizational innovation process conception and implementation. The main findings identified similar perspectives from the organizational actors: managers and technicians create and use technical knowledge, but assume a passive behavior concerning to organizational innovation practices; they also don´t create new knowledge if they don’t have the pressure of a new project.


Action Research Knowledge Organizations Innovation 


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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  • Maria José Sousa
    • 1
    Email author
  • Teresa Cascais
    • 2
  • João Paulo Rodrigues
    • 2
  1. 1.CIEO - Research Centre for Spatial and Organizational DynamicsUniversity of Algarve, Universidade EuropeiaLisboaPortugal
  2. 2.Universidade EuropeiaLisboaPortugal

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