The Design of Learning Experience

Part of the series Educational Communications and Technology: Issues and Innovations pp 215-229

Designing Authentic Educational Experiences Through Virtual Service Learning

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This chapter explores the theory, research, and design of service learning as a means of offering students real-world authentic learning opportunities. Service learning, an educational approach that combines community service, academic coursework, and work-based experience, has been shown to positively affect academic achievement, as well as personal and social outcomes. Within online education, the term e-service learning is used when the coursework or service is conducted virtually. A recent implementation of an e-service-learning project involving students and faculty from 14 different colleges provides instructional design insight into required practices for client engagement, project management, and student mentorship, including suggestions to overcome constraints associated with facilitating e-service learning in a virtual setting.


Service learning e-Service learning Applied learning Experiential learning