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Addressing Uncertainty in Estimating the Cost for a Product-Service-System Delivering Availability: Epistemology and Ontology

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Ontology Modeling in Physical Asset Integrity Management

Abstract

Recently there has been increase in the number of manufacturing firms offering service packages in support of their products, through performance-based or availability contracts. The delivery of “advanced services” by product-service-systems (PSS) is a knowledge-intensive socio-technical system in nature. Nonetheless, the challenges associated with addressing uncertainty in the context of estimating the cost of a PSS delivering availability need to be overcome. We present a system-based approach and discuss the uncertainties in modelling cost for a PSS. The aim is to demonstrate the limitations of using only quantitative analysis for modelling the uncertainty in estimating the cost of providing an advance service. Building on the epistemological foundation, we then discuss uncertainty in the context of ontology modelling and conclude with final remarks and directions for future research.

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Notes

  1. 1.

    http://www.rolls-royce.com/defence/services/gas_turbine_r_o.jsp.

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Authors and Affiliations

  1. Wolfson School of Mechanical and Manufacturing Engineering, Epinal Way, Loughborough University, LE11 3TU, Loughborough, UK

    Yee Mey Goh

  2. Department of Mechanical Engineering, University of Bath, Claverton Downs, BA2 7AY, Bath, UK

    Linda Newnes, Ettore Settanni & Nils Thenent

  3. Faculty of Business & Law, University of the West of England, Frenchay Campus, Coldharbour Lane, BS16 1QY, Bristol, UK

    Glenn Parry

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  1. Yee Mey Goh
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  2. Linda Newnes
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  3. Ettore Settanni
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  5. Glenn Parry
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Correspondence to Yee Mey Goh .

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Editors and Affiliations

  1. Dept. of Industrial Engineering & Mathematics, Polytechnique University of Montreal, Montreal, Québec, Canada

    Vahid Ebrahimipour

  2. Dept. of Industrial Engineering & Mathematics, Polytechnique University of Montreal, Montreal, Québec, Canada

    Soumaya Yacout

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Goh, Y.M., Newnes, L., Settanni, E., Thenent, N., Parry, G. (2015). Addressing Uncertainty in Estimating the Cost for a Product-Service-System Delivering Availability: Epistemology and Ontology. In: Ebrahimipour, V., Yacout, S. (eds) Ontology Modeling in Physical Asset Integrity Management. Springer, Cham. https://doi.org/10.1007/978-3-319-15326-1_7

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