Abstract
Process innovation—redefining the way of doing business—is of paramount importance for the sustainable success of organizations. Innovation initiatives must relate to latest technological developments and opportunities these offer. The important role of enterprise systems in process innovation is neglected in many of these initiatives. This chapter highlights the different roles enterprise systems can play in an innovation scenario and analyzes the interrelation of technological innovation and enterprise systems as process management platforms. The ambiguity of opportunities offered by new technology is illustrated by the example of the cloud computing paradigm. The chapter closes with the description of a solution path for an improved integration of enterprise systems in process innovation initiatives.
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Schenk, B. (2015). The Role of Enterprise Systems in Process Innovation. In: vom Brocke, J., Schmiedel, T. (eds) BPM - Driving Innovation in a Digital World. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-319-14430-6_6
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DOI: https://doi.org/10.1007/978-3-319-14430-6_6
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