Abstract
In modern enterprises, workflow technology is commonly used for business process automation. Established business processes represent successful business practice and become a crucial part of corporate assets. Workflow systems allow processes to be defined and the associated information flow to be specified to ensure that tasks are done in the right order and necessary information is being passed to the appropriate tasks. Such systems are typically very rigid to ensure compliance to agreed processes. However, the disadvantages are that they are unresponsive to changes in circumstances or are not suitable for supporting interactions between organisations. This paper highlights some of the advances that have been made in creating cross-organisational workflows and dynamic workflow systems, addressing research issues such as cross-organisation workflow compatibility and workflow compliance in adaptive workflow systems.
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Chung, P.W.H. (2015). Advances in Workflow Systems. In: Phon-Amnuaisuk, S., Au, T. (eds) Computational Intelligence in Information Systems. Advances in Intelligent Systems and Computing, vol 331. Springer, Cham. https://doi.org/10.1007/978-3-319-13153-5_1
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DOI: https://doi.org/10.1007/978-3-319-13153-5_1
Publisher Name: Springer, Cham
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