Abstract
The purpose of this paper is to share the social media success story of Lexington Beerworks, a craft beer taproom located in Lexington, KY. As the paper will delineate, Lexington Beerworks’ success stems from some conventional social media usage similar to Blakeman and Brown’s (Bull Am Soc Inf Sci Technol 37(1):47–50, 2010) recommendation; however, a great deal of Lexington Beerworks’ social media success is a result of unconventional use of social media, particularly its collaboration with its main competitors.
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© 2016 Academy of Marketing Science
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Black, H.G., Vincent, L.H. (2016). Friend or Foe? A Small Business Success Story of Collaborating with Competitors Using Social Media. In: Obal, M., Krey, N., Bushardt, C. (eds) Let’s Get Engaged! Crossing the Threshold of Marketing’s Engagement Era. Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer, Cham. https://doi.org/10.1007/978-3-319-11815-4_99
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DOI: https://doi.org/10.1007/978-3-319-11815-4_99
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