Advertisement

Having a Great Vacation and Blaming the Wines: an Attribution Theory Perspective on Consumer Attachments to Regional Brands

  • Ulrich R. Orth
  • Albert Stöckl
  • Joëlle Brouard
  • Alessio Cavicchi
  • Monica Faraoni
  • Mikel Larreina
  • Benoît Lecat
  • Janeen Olson
  • Carmen Rodriguez-Santos
  • Cristina Santini
  • Roberta Veale
  • Damien Wilson
Conference paper
Part of the Developments in Marketing Science: Proceedings of the Academy of Marketing Science book series (DMSPAMS)

Abstract

Tourists’ affective experiences are important in a variety of contexts as their influence goes beyond immediate, short-term outcomes, such as satisfaction and spending. These experiences impact the relationship between the consumer and objects associated with the experience including brands. Yet, research on the influence of consumer affective experiences on emotional attachments to brands in general, and the process by which affect influences attachments in particular, has been limited. This study uses attribution theory to explain consumer attachments to regional brands in a tourism and wine context. Survey results covering twelve touristic wine regions on three continents (N =2,445) suggest that (a) causal attributions mediate the affective experience – brand attachment relationship, (b) consumers’ attributions depend on brand name strength, and (c) place attachment and spatial distance affect brand attributions. Results also suggest that when consumers attribute the pleasantness and satisfaction of the tourism experience to the brand, attachment increases; however, if consumers attribute the experience to the region, attachments decrease. Implications relate to destination marketing and brand management.

Keywords

Survey Result Spatial Distance Causal Attribution Affective Experience Attachment Relationship 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Copyright information

© Academy of Marketing Science 2015

Authors and Affiliations

  • Ulrich R. Orth
    • 1
  • Albert Stöckl
    • 1
  • Joëlle Brouard
    • 1
  • Alessio Cavicchi
    • 1
  • Monica Faraoni
    • 1
  • Mikel Larreina
    • 1
  • Benoît Lecat
    • 1
  • Janeen Olson
    • 1
  • Carmen Rodriguez-Santos
    • 1
  • Cristina Santini
    • 1
  • Roberta Veale
    • 1
  • Damien Wilson
    • 1
  1. 1.AthensUSA

Personalised recommendations