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Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework

  • Isabelle LindenEmail author
  • Myriam Derbali
  • Gabriel Schwanen
  • Jean-Marie Jacquet
  • Ravi Ramdoyal
  • Christophe Ponsard
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 184)

Abstract

Business process management systems aim at ensuring an efficient chaining of the tasks composing a business process. Their activity relies on process models representing sets of business scenarios. Unfortunately, these models cannot take all the possible states of the environment into account, especially when a process is executed in a dynamic environment. The BEM (Business Event Manager) framework has been designed and developed in order to support dynamic process re-design at run-time in situations where incompatibilities with the predefined model occur. The heart of the solution combines a business process engine, a Complex Event Processing engine and an abductive planner. This paper describes the support offered by the BEM framework and presents a generic description of the architecture together with its implementation.

Keywords

Business process management Context awareness Resources Exception management Process re-design 

Notes

Acknowledgments

This work was carried out in the context of the BEM (Business Event Manager) research Project (convention nr 6306), which is supported by the Walloon Region as part of its Plan Marshall/Logistics in Wallonia funding. We also thank the partners of the BEM project for providing cases for the integration modules development, the air traffic management case study as well as for many fruitful discussions.

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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Isabelle Linden
    • 1
    Email author
  • Myriam Derbali
    • 1
  • Gabriel Schwanen
    • 1
  • Jean-Marie Jacquet
    • 2
  • Ravi Ramdoyal
    • 3
  • Christophe Ponsard
    • 3
  1. 1.Department of Business AdministrationUniversity of NamurNamurBelgium
  2. 2.Faculty of Computer ScienceUniversity of NamurNamurBelgium
  3. 3.CETIC Research CenterCharleroiBelgium

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