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Consumers’ Biased Perceptions of the Environmental Impact of Products, and Their Influence on Advertising Efficiency

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The Sustainable Global Marketplace

Abstract

This paper investigates the main perceptual biases developed by consumers regarding the environmental impact of products. It shows that these biases make consumers unable to distinguish between advertisements for highly versus less sustainable products, but that the inclusion of relevant information can increase the efficiency of arguments for true sustainability.

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© 2015 Academy of Marketing Science

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Bascoul, G., Schmitt, J., Rasolofoarison, D. (2015). Consumers’ Biased Perceptions of the Environmental Impact of Products, and Their Influence on Advertising Efficiency. In: Dato-on, M. (eds) The Sustainable Global Marketplace. Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer, Cham. https://doi.org/10.1007/978-3-319-10873-5_243

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