Abstract
Real-time collaborative editing systems such as Google Drive are increasingly common. However, no prior work questioned the maximum acceptable delay for real-time collaboration or the efficacy of compensatory strategies. In this study we examine the performance consequences of simulated network delay on an artificial collaborative document editing task with a time constant and metrics for process and outcome suitable for experimental study. Results suggest that strategy influences task outcome at least as much as delay in the distribution of work in progress. However, a paradoxical interaction between delay and strategy emerged, in which the more generally effective, but highly coupled strategy was also more sensitive to delay.
Keywords
- Collaborative editing
- groupware
- delay
- usability measurement
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© 2014 Springer International Publishing Switzerland
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Ignat, CL., Oster, G., Newman, M., Shalin, V., Charoy, F. (2014). Studying the Effect of Delay on Group Performance in Collaborative Editing. In: Luo, Y. (eds) Cooperative Design, Visualization, and Engineering. CDVE 2014. Lecture Notes in Computer Science, vol 8683. Springer, Cham. https://doi.org/10.1007/978-3-319-10831-5_29
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DOI: https://doi.org/10.1007/978-3-319-10831-5_29
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-10830-8
Online ISBN: 978-3-319-10831-5
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