Building Community and Commitment with a Virtual Coach in Mobile Wellness Programs

  • Stephanie M. Lukin
  • G. Michael Youngblood
  • Honglu Du
  • Marilyn Walker
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8637)

Abstract

FittleBot is virtual coach provided as part of a mobile application named Fittle that aims to provide users with social support and motivation for achieving the user’s health and wellness goals. Fittle’s wellness challenges are based around teams, where each team has its own FittleBot to provide personalized recommendations, support team building and provide information or tips. Here we present a quantitative analysis from a 2-week field study where we test new FittleBot strategies to increase FittleBot’s effectiveness in building team community. Participants using the enhanced FittleBot improved compliance over the two weeks by 8.8% and increased their sense of community by 4%.

Keywords

Virtual Agents Health Wellness Conversation Social 

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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Stephanie M. Lukin
    • 1
  • G. Michael Youngblood
    • 2
  • Honglu Du
    • 2
  • Marilyn Walker
    • 1
  1. 1.Natural Language and Dialogue Systems LabUniversity of California Santa CruzSanta CruzUSA
  2. 2.Interactive Intelligence AreaPARC, a Xerox CompanyPalo AltoUSA

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