Skip to main content

The Influence of ERP Systems Implementation on Accounting, Organizational and Social Improvements: Evidence from Italy and the UK

  • Conference paper
  • First Online:
Information Systems, Management, Organization and Control

Part of the book series: Lecture Notes in Information Systems and Organisation ((LNISO,volume 6))

Abstract

The aim of this paper is to analyze the influence of Enterprise Resource Planning (ERP) systems implementation on accounting improvements and on organizational, social and governance benefits, and to extend the existing literature on this topic. Literature review highlights that the adoption of Information Technology (IT) can improve financial and non-financial performance ratios of a firm. Despite these considerations, it has not still been paid enough attention to the overall improvements that an ERP implementation can bring about on financial, organizational and social ratios. In particular, little is known about the influence of an ERP adoption on corporate governance and organizational aspects. In this paper, it is carried out an empirical study from a sample of the UK and Italian listed companies, using regression analysis and Chow test. Results show that the implementation of an ERP positively affects some relevant key performance indicators, as structural break analysis highlights.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    The power distance has a score of 42 for Italy and 26 for the UK; the masculinity has a score of 72 for Italy and 68 for the UK; the individualism has a score of 82 for Italy and 98 for the UK. Data available in November 2013 from the Hofstede’s model website.

  2. 2.

    Final number of 40 firms is composed of 4 firms that answer by e-mail and 36 firms with announcements in their annual reports.

  3. 3.

    Each financial variable and its measurement are extracted from Thomson Reuters Datastream.

  4. 4.

    Each non-financial variable and its measurement are extracted from ESG Asset 4 (Thomson Reuters Datastream). Each ratio can take value from 1 to 100.

  5. 5.

    Corporate governance variable and its measurement are extracted from ESG Asset 4 (Thomson Reuters Datastream). The ratio can take value from 1 to 100.

  6. 6.

    Literature agrees that ERP implementation achieves first real benefits from 1 to 3 years, on average [14, 44].

  7. 7.

    Splitdum is the β0 of Chow test regression. T0 means the first year after the ERP implementation, t + 1 means the 2 years after the ERP implementation etc.

  8. 8.

    Sd_time is the β1 of Chow test regression.

  9. 9.

    Structural break in ROE for 3 Italian firms.

  10. 10.

    Structural break in ROI for 2 Italian firms.

  11. 11.

    Structural break in CGSS for 2 Italian firms.

  12. 12.

    Structural break in CFS for 2 Italian firms.

  13. 13.

    Structural break in APE for 2 Italian firms.

  14. 14.

    Structural break in WCTA for 4 Italian firms.

  15. 15.

    Structural break in WCTA for 8 British firms.

  16. 16.

    Structural break in CGSS for 12 British firms.

  17. 17.

    Structural break in APE for 2 British firms.

  18. 18.

    Structural break in CGS for 4 British firms.

  19. 19.

    Structural break in STDI for 6 British firms.

References

  1. Davenport, T.H.: Putting the enterprise into the enterprise system. Harvard Bus. Rev. 76, 121–131 (1998)

    Google Scholar 

  2. Davenport, T.H.: The future of enterprise system-enabled organizations. Inf. Syst. Front. 2, 163–180 (2000)

    Article  Google Scholar 

  3. Cooke, D.P., Peterson, W.J.: SAP Implementation: Strategies and Results. The Conference Board Inc., New York (1998)

    Google Scholar 

  4. Druker, P.F.: The coming of the new organization. Harvard Bus. Rev. 66(1), 44–53 (1988)

    Google Scholar 

  5. Huber, G.P.: A theory of the effects of advantaged information technologies on organizational design, intelligence, and decision making. Acad. Manage. Rev. 15(1), 96–106 (1990)

    Google Scholar 

  6. Brazel, J.F., Dang L.: The effects Of ERP system implementations on the usefulness of accounting information. Working Paper, Department of Accounting College of Management North Carolina State University, pp. 1–37 (2005)

    Google Scholar 

  7. Gattiker, F.T., Goodhue, D.L.: What happens after ERP implementation: understanding the impact of interdependence and differentiation on plant level outcomes. MIS Q. 29(3), 559–585 (2005)

    Google Scholar 

  8. Glover, S.M., Prawitt, D.F., Rommey, M.B.: Implementing ERP. Internal Auditor, Feb, pp. 40–47 (1999)

    Google Scholar 

  9. Hayes, D.C., Hunton, J.E., Reck, J.L.: Market reaction to ERP implementation announcements. J. Inf. Syst. 15–1, 3–18 (2001)

    Google Scholar 

  10. Shields, M.G.: E-Business and ERP: Rapid Implementation and Project Planning, Wiley, New York (2001)

    Google Scholar 

  11. AlSudairi, M.A.T.: Analysis and exploration of critical success factors of ERP implementation: a brief review. Int. J. Comput. Appl. 69(8), 44–52 (2013)

    Google Scholar 

  12. Nicolaou, A.I.: Firm performance effects in relation to the implementation and use of enterprise resource planning systems. J. Inf. Syst. 18(2), 79–105 (2004)

    Google Scholar 

  13. Qutaishat, F.T., Khattab, S.A., Abu Zaid, M.K.S., Al-Manasra, E.A.: The effect of erp successful implementation on employees productivity, service quality and innovation: an empirical study in telecommunication sector in Jordan. Int. J. Bus. Manage. 7(19), 45–54 (2012)

    Article  Google Scholar 

  14. Cotteleer, M.J., Bendoly, E.: Order lead-time improvement following enterprise-it implementation: an empirical study. MIS Q. 30(3), 643–659 (2006)

    Google Scholar 

  15. Markus, M.L., Axline, S., Petrie, D., Tanis, C.: Learning from adopters’ experiences with ERP: problems encountered and success achieved. J. Inf. Technol. 15, 245–265 (2000)

    Article  Google Scholar 

  16. Mcafee, A.: The impact of enterprise information technology adoption on operational performance: an empirical investigation. Prod. Oper. Manage. 11(1), 33–53 (2002)

    Article  Google Scholar 

  17. Corsi, K., Rizzo, D., Trucco, S.: Integrated-multi-layered information systems in engineer-to-order multinational business processes: managerial, accounting and organizational aspects. In: Accounting Information Systems for Decision Making, Springer, Berlin (2012)

    Google Scholar 

  18. Jarrar, Y.F., Mudimigh, A.A., Zairi, M.: ERP implementation critical success factors: the role and impact of business process management. In: Proceedings of the 2000 IEEE International Conference on Management of Innovation and Technology, pp. 122–127 (2000)

    Google Scholar 

  19. Stratman, J.K., Roth, A.V.: Enterprise resource planning (ERP) competence constructs: two stage multi-item scale development and validation. Decis. Sci. 33, 601–628 (2002)

    Article  Google Scholar 

  20. Bradford, M., Florin, J.: Examining the role of innovation diffusion factors on the implementation success of enterprise resource planning systems. Int. J. Account. Inf. Syst. 4, 205–225 (2003)

    Article  Google Scholar 

  21. Sarker, S., Lee, A.S.: Using a case study to test the role of three key social enablers in ERP implementation. Inf. Manage. 40, 813–829 (2003)

    Article  Google Scholar 

  22. Ferrat, T.W., Ahire, S., De, P.: Achieving success in large projects: implications from a study of ERP implementations. Inst. Oper. Res. Manage. Sci. 36(5), 458–469 (2006)

    Google Scholar 

  23. Wah, L.: Give ERP a chance. Manage. Rev. 89(3), 20–24 (2000)

    Google Scholar 

  24. Poston, R., Grabski, S.: Financial impacts of enterprise resource planning implementations. Int. J. Account. Inf. Syst. 2, 271–294 (2001)

    Article  Google Scholar 

  25. Hitt, L.M., Wu, D.J., Zhou, X.: ERP investment: business impact and productivity measures. J. Manage. Inf. Syst. 19, 71–98 (2002)

    Google Scholar 

  26. Hunton, J.E., Lippincott, B., Reck, J.L.: Enterprise resource planning systems: comparing firm performance of adopters and non-adopters. Int. J. Account. Inf. Syst. 4, 165–184 (2003)

    Article  Google Scholar 

  27. Hendricks, K.B., Singhal, V.R., Stratman, J.K.: The impact of enterprise systems on corporate performance: a study of ERP, SCM and CRM system implementations. J. Oper. Manage. 25(1), 65–82 (2007)

    Article  Google Scholar 

  28. Wright, S., Wright, A.: Information system assurance for enterprise resource planning systems: implementation and unique risk considerations. J. Inf. Syst. 16, 99–113 (2002)

    Google Scholar 

  29. Stratman, J.F.: Realizing benefits from enterprise resource planning: does strategic focus matter. Prod. Oper. Manage. 16(2), 203–216 (2007)

    Article  Google Scholar 

  30. Zaino, J.: ERP Integration struggles to connect. information week, March 29, http://Www.Informationweek.Come/Showarticle.Jhtml?Articleid=18402681 (2004)

  31. Nicolaou, A.I., Bhattacharya, S.: Organizational performance effects of ERP systems usage: the impact of post-implementation changes. Int. J. Account. Inf. Syst. 7, 18–35 (2006)

    Article  Google Scholar 

  32. Skibniewski, M.J., Ghosh, S.: Determination of key performance indicators with enterprise resource planning systems. In: Engineering Construction Firms. Journal of Construction Engineering and Management, October, pp. 965–978 (2009)

    Google Scholar 

  33. Fang, M.-Y., Lin, F.: Measuring the performance of ERP system-from the balanced scorecard perspective. J. Am. Acad. Bus. 10(1), 256–263 (2006)

    Google Scholar 

  34. Uwizeyemungu, S., Raymond, L.: Linking the effects of ERP to organizational performance: development and initial validation of an evaluation method. Inf. Syst. Manage. 27, 25–41 (2010)

    Article  Google Scholar 

  35. Florescu, V.: TIC Et Performance De L’enterprise: Un Modèle General D’analyse. Revue Repères economique Et Informatiques, 2 (2007)

    Google Scholar 

  36. Gaspay, A., Dardan, S., Legorreta, L.: Software on the mind – a review of applications of Hofstede ‘S theory to IT research. J. Inf. Technol. Theor. Appl. 9(3), 1–37 (2008)

    Google Scholar 

  37. Lorca, P., Andrés, J.: Performance and management independence in the ERP implementations in Spain: a dynamic view. Inf. Syst. Manage. 28, 147–164 (2011)

    Article  Google Scholar 

  38. Hofstede, G., Neuijen, B., Daval-Ohayr, D., Sander, G.: Measuring organizational cultures. a qualitative study across twenty cases. Adm. Sci. Q. 36, 286–316 (1990)

    Article  Google Scholar 

  39. Hofstede, G., Hofstede, G.J.: Cultures and Organizations: Software of the Mind. Mcgraw-Hill, London (2005)

    Google Scholar 

  40. Etezady, N.: The impact of ERP investments on organizational performance. Int. J. Acad. Bus. World 5(2), 21–27 (2011)

    Google Scholar 

  41. Barber, B.M., Lyon, J.D.: Detecting abnormal operating performance: the empirical power and specification of test statistics. J. Finance Econ. 41(3), 359–399 (1996)

    Article  Google Scholar 

  42. Chow, G.C.: Tests of equality between sets of coefficients in two linear regressions. Econometrica 28(3), 591–605 (1960)

    Article  Google Scholar 

  43. Benchmarking Partners: ERP’s Second Wave: Maximizing the Value of ERP—Enabled Processes. Benchmarking Partners, Cambridge (1998)

    Google Scholar 

  44. Koch, C.: The Abcs of ERP. http://Www.Cio.Com/Research/Erp/Edit/Erpbasic.Html (2002). Accessed 7 Mar 2002

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Sara Trucco .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2014 Springer International Publishing Switzerland

About this paper

Cite this paper

Trucco, S., Corsi, K. (2014). The Influence of ERP Systems Implementation on Accounting, Organizational and Social Improvements: Evidence from Italy and the UK. In: Baglieri, D., Metallo, C., Rossignoli, C., Pezzillo Iacono, M. (eds) Information Systems, Management, Organization and Control. Lecture Notes in Information Systems and Organisation, vol 6. Springer, Cham. https://doi.org/10.1007/978-3-319-07905-9_8

Download citation

Publish with us

Policies and ethics