Building a Telemedicine Framework to Improve the Interactions between Cancer Patients and Oncology Triage Nurses
As healthcare becomes more complex and data driven, the need and use of telemedicine continues to grow. Cancer patients require substantial amount of assistance and guidance through the chemotherapy process. The traditional telephone interaction between patients and providers shows major limitations such as inaccurate assessments and patient dissatisfaction. For that reason, his paper investigates a novel informatics intervention, which is the utilization of telemedicine to improve patient-provider interaction through videoconferencing technologies. The anticipated outcomes include higher accuracy in triage nursing decisions, higher patient and provider satisfaction rates. The ultimate goal of this research is to provide a study design of a telemedicine framework that aims at improving cancer patient management.
KeywordsTelemedicine Oncology Cancer Patient Provider Communication Management
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