Cross-Platform Product Usability and Large Screen User Experience: A Teleconference System U&E Research

  • Yinting Zhang
  • Chuncheng Zhao
  • Gang Liu
  • Ting Han
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8520)


In this paper, researchers focus on product usability and user experience on a teleconference system that was in development, aiming at using a effective method to focus on the whole user experience, looking for product defects and improving the product usability and experience (U&E) in the mid stage of the product development. The main method applied in this study are Users Performance, User Experience Map and CSUQ. The most important finding is that the large screen is the key experience when user interact with the large screen system.


Teleconference system User Experience Product Usability Large Screen Experience 


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
    H.J.D.C.M.R.F.A.S.P.H.: People in Control. Human Factors in Control Room Design. Manchester, UK ( 2001) Google Scholar
  2. 2.
    Vermeeren, A.P.O.S., Law, E.L.-C., Roto, V., Obrist, M., Hoonhout, J., Vänänen-Vainio-Mattila, K.: User Experience Evaluation Methods: Current State and Development Needs. In: NordiCHI, October 16-20 (2010)Google Scholar
  3. 3.
    Riecke, B.E., Schulte-Pelkum, J., Bülthoff, H.H.: Perceiving Simulated Ego-Motions in Virtual Reality - Comparing Large Screen Displays with Hmds. Human Vision and Electronic Imaging X 5666, 344–355 (2005)CrossRefGoogle Scholar
  4. 4.
    David De Bruijn, S.D.M.: Herre Van Oostendorp: The Influence of Screen Size and Text Layout on the Study of Text. Behaviour& Information Technology 11, 71–78 (1992)CrossRefGoogle Scholar
  5. 5.
    Kujala, S., Roto, V., Väänänen-Vainio-Mattila, K., Karapanos E. Sinnelä, A.: Ux Curve: A Method for Evaluating Long-Term User Experience. Interacting with Computers 23, 473–483 (2011)CrossRefGoogle Scholar
  6. 6.
    Lewis, J.R.: Ibm Computer Usability Satisfaction Questionnaires: Psychometric Evaluation and Instructions for Use. Human Factors Group 54(786), 1–39 (1993)Google Scholar
  7. 7.
    Lombard, M., Ditton, T.B., Grabe, M.E., Reich, R.D.: The Role of Screen Size in Viewer Responses to Television Fare. Communication Reports 10, 95–106 (1997)CrossRefGoogle Scholar
  8. 8.
    Marianna Obrist, V.R., Väänänen-Vainio-Mattila, K.: User Experience Evaluation – Do You Know Which Method to Use?CHI 2009 Special Interest Groups, April 4-9 (2009)Google Scholar
  9. 9.
    Nielsen, J.: Usability Inspection Methods. In: Conferenc Coempanion* CHI 1994, April 24-28 (1994)Google Scholar
  10. 10.
    Reeves, B., Lang, A., Kim, E.Y., Tatar, D.: The Effects of Screen Size and Message Content on Attention and Arousal. Media Psychology 1, 49–67 (1999)CrossRefGoogle Scholar
  11. 11.
    Sari Kujala, V.R., Väänänen-Vainio-Mattila, K., Karapanos, A.: Sinnelä: Ux Curve: A Method for Evaluating Long-Term User Experience. Interacting with Computers 23, 473–483 (2011)CrossRefGoogle Scholar
  12. 12.
    Stacey, D., Scott, J.W., Rico, A., Carina Furusho, M.L.: Cummings: Aiding Team Supervision in Command and Control Operations with Large-Screen Displays. In: Proceedings of HSIS 2007: ASNE Human Systems Integration Symposium, pp. 19–21 (March 2007)Google Scholar

Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Yinting Zhang
    • 1
  • Chuncheng Zhao
    • 1
  • Gang Liu
    • 1
  • Ting Han
    • 1
  1. 1.School of Media and DesignShanghai Jiao Tong UniversityChina

Personalised recommendations