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Cross-Platform Product Usability and Large Screen User Experience: A Teleconference System U&E Research

  • Yinting Zhang
  • Chuncheng Zhao
  • Gang Liu
  • Ting Han
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8520)

Abstract

In this paper, researchers focus on product usability and user experience on a teleconference system that was in development, aiming at using a effective method to focus on the whole user experience, looking for product defects and improving the product usability and experience (U&E) in the mid stage of the product development. The main method applied in this study are Users Performance, User Experience Map and CSUQ. The most important finding is that the large screen is the key experience when user interact with the large screen system.

Keywords

Teleconference system User Experience Product Usability Large Screen Experience 

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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Yinting Zhang
    • 1
  • Chuncheng Zhao
    • 1
  • Gang Liu
    • 1
  • Ting Han
    • 1
  1. 1.School of Media and DesignShanghai Jiao Tong UniversityChina

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