Mobile Money System Design for Illiterate Users in Rural Ethiopia

  • Mesfin F. Woldmariam
  • Gheorghita Ghinea
  • Solomon Atnafu
  • Tor-Morten Grønli
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8519)


Current mobile money systems provide users with hierarchical user interface and represent money as a positive rational numbers of the form 1, 3, 4.87...N. However, research indicates that rural communities that cannot read and write have a challenge entering such numbers in to mobile money system. Navigating through hierarchical text menu is also difficult to illiterate individuals. The present study uses concepts like memory placeholders, dragging & dropping; swiping, temporary holding space, and frequency counter and proposed a system that consists of three layers. The first layer denotes user interface and uses photos of currency notes, second layer is a placeholder memory that keep record of the frequency of currency bill, and the last layer keeps record of the total digital money in the system. We believe that the proposed system enables illiterate to identify currency notes while making payments and receiving payments, count digital money while making payments and or receiving payments during transaction.


Color of money mobile money systems interface for Illiterate users counting money 


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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Mesfin F. Woldmariam
    • 1
  • Gheorghita Ghinea
    • 2
  • Solomon Atnafu
    • 1
  • Tor-Morten Grønli
    • 3
  1. 1.Addis Ababa UniversityEthiopia
  2. 2.Brunel UniversityUK
  3. 3.Norwegian School of ITNorway

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