Abstract
A unique set of challenges exist for implementing user-centered design principles in the context of military acquisition over and above those typically encountered by user experience designers. This paper focuses on the tools and techniques that we have utilized to help ensure that a positive user experience (UX) will result when Soldiers and systems interact under harsh conditions on the battlefield. Insights gained from applying these techniques to system design and evaluation early in the acquisition process and the impact that their use has had on training and system design are discussed.
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Savage-Knepshield, P., Thomas, J., Paulillo, C., Davis, J., Quarles, D., Mitchell, D. (2014). Designing the User Experience for C4ISR Systems in the U.S. Army. In: Marcus, A. (eds) Design, User Experience, and Usability. User Experience Design for Everyday Life Applications and Services. DUXU 2014. Lecture Notes in Computer Science, vol 8519. Springer, Cham. https://doi.org/10.1007/978-3-319-07635-5_33
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DOI: https://doi.org/10.1007/978-3-319-07635-5_33
Publisher Name: Springer, Cham
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