A Showcase for Accessible Online Banking

  • Sebastian Kelle
  • Christophe Strobbe
  • Gottfried Zimmermann
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8516)


Online banking systems pose especially high requirements to web architectures with particular respect to the end-user interface. Although the number of online banking users is steadily increasing, they commonly face "one-size-fits-all" user interfaces rather than personalized user interfaces that are tailored to their individual needs and preferences. In this paper we present a prototypical online banking demonstrator that is based on the Global Public Inclusive Infrastructure (GPII), a new technical framework for the development, identification and delivery of accessibility services, assistive technologies and automatic personalization capabilities; and on the Universal Remote Console (URC) technology, a framework for pluggable user interfaces.


Accessibility Web accessibility online banking GPII URC URC Light 


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
  2. 2.
    Bayles, M.: Online Banking: Why People Are Branching Out. Software Usability Research Laboratory (SURL), Wichita State University, Usability News (July 12, 2004),
  3. 3.
    Vanderheiden, G., Treviranus, J.: Creating a Global Public Inclusive Infrastructure. In: Stephanidis, C. (ed.) Universal Access in HCI, Part I, HCII 2011. LNCS, vol. 6765, pp. 517–526. Springer, Heidelberg (2011)CrossRefGoogle Scholar
  4. 4.
    Vigo, M., Brajnik, G.: Automatic web accessibility metrics: Where we are and where we can go. Interacting with Computers 23, 137–155 (2011)CrossRefGoogle Scholar
  5. 5.
    Muñoz Leiva, F.: Caracterización de los clientes de la Banca Electrónica. Revista de Estudios Empresariales. Segunda Época 1, 4–30 (2009), Google Scholar
  6. 6.
    Goudarzi, S., Ahmad, M.N., Zakaria, N.H., Soleymani, S.A., Asadi, S., Mohammadhosseini, N.: Development of an instrument for assessing the Impact of trust on Internet Banking Adoption. Journal of Basic and Applied Scientific Research 3, 1022–1029 (2013)Google Scholar
  7. 7.
    Cloud4all Project Website,
  8. 8.
    GPII Architecture Overview - wiki.gpii,
  9. 9. - Open Source CMS,
  10. 10.
    Infusion Web Accessibility Framework,
  11. 11.
  12. 12. - home,
  13. 13.
    Sauer, G., Holman, J., Lazar, J., Hochheiser, H., Feng, J.: Accessible privacy and security: a universally usable human-interaction proof tool. Universal Access in the Information Society 9, 239–248 (2010)CrossRefGoogle Scholar
  14. 14.
    May, M.: Inaccessibility of CAPTCHA: Alternatives to Visual Turing Tests on the Web - W3C Working Group Note (November 23, 2005),

Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Sebastian Kelle
    • 1
  • Christophe Strobbe
    • 1
  • Gottfried Zimmermann
    • 1
  1. 1.Responsive User Interface Experience Research GroupHochschule der MedienStuttgartGermany

Personalised recommendations