Advertisement

Interface Design for a Real-Time Collaborative Editing Tool

  • Nurul Naslia Khairuddin
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8524)

Abstract

The topic Computer Supported Cooperative Work (CSCW) has been introduced since almost three decades now. Many tools have been invented to support different situations in cooperative work. Example of CSCW tools are instant messaging (IM), email, real-time document editor, forum, blog, group decision support system, electronic meeting room, voice chat, video conference and Real-Time Collaborative Editing (RTCE) tools. A study was conducted to investigate the advantages and disadvantages of applying CSCW approach on a class of multicultural undergraduate students as they plan their software project in virtual environment. Analysis of the gathered data was done focusing towards the problems faced during the discussion sessions. Solutions were derived based on the problems identified and an RTCE tool was designed aiming to assist small scale software project planning process in virtual collaborative environment while supporting group awareness for effective teamwork.

Keywords

CSCW RTCE Group Awareness 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Grief, I.: Computer Supported Cooperative Work: A Book of Readings. Morgan Kaufmann, San Francisco (1988)Google Scholar
  2. 2.
    Kamel, N., Davison, R.: Applying CSCW Technology to Overcome Traditional Barriers in Group Interactions. Information and Management 34, 209–219 (1998)CrossRefGoogle Scholar
  3. 3.
    Powell, A., Picolli, G., Ives, B.: Virtual Teams: A Review of Current Literature and Directions for Future. Data Base for Advances in Information Systems 35(1), 6–36 (2004)CrossRefGoogle Scholar
  4. 4.
    Kayworth, T., Leidner, D.: The Global Virtual Manager: A Prescription for Success. European Management Journal 18(2), 183–194 (2000)CrossRefGoogle Scholar
  5. 5.
    Shachaf, P.: Cultural Diversity and Information and Communication Technology Impacts on Global Virtual Teams: An Exploratory Study. Information and Management 45(2), 131–142 (2008)CrossRefMathSciNetGoogle Scholar
  6. 6.
    Dourish, P., Bellotti, V.: Awareness and Coordination in Shared Workspaces. In: Turner, J., Kraut, R. (eds.) Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work, pp. 107–114. ACM Press, New York (1992)CrossRefGoogle Scholar
  7. 7.
    Mendoza-Chapa, S., Romero-Salcedo, M., Oktaba, H.: Group Awareness Support in Collaborative Writing Systems. In: Proceedings of 6th International Workshop on Groupware, pp. 112–118. IEEE Press, Washington, DC (2000)Google Scholar
  8. 8.
    Gutwin, C., Greenberg, S.: Support for Group Awareness in Real-Time Desktop Conferences. In: Proceedings of the 2nd New Zealand Computer Science Research Students Conference. University of Waikato, Hamilton (1995)Google Scholar
  9. 9.
    Gutwin, C., Penner, R., Schneider, K.: Group Awareness in Distributed Software Development. In: Proceedings of the 2004 ACM Conference on Computer Supported Cooperative Work, pp. 72–81. ACM Press, New York (2004)CrossRefGoogle Scholar
  10. 10.
    Raikundalia, G., Zhang, H.: Novel Group Awareness Mechanisms for Real-time Collaborative Document Authoring. In: Proceedings of the 9th Australasian Document Computing Symposium. The University of Melbourne, pp. 33–40 (2004)Google Scholar
  11. 11.
    Tran, M.H.: Supporting Group Awareness in Synchronous Distributed Groupware: Framework, Tools and Evaluations. PhD Thesis, Faculty of Information and Communication Technologies, Swinburne University of Technology (2006)Google Scholar
  12. 12.
    Tran, M.H., Raikundalia, G., Yang, Y.: Using an Experimental Study to Develop Group Awareness Support for Real-Time Distributed Collaborative Writing. Information and Software Technology 48, 1006–1024 (2006)CrossRefGoogle Scholar
  13. 13.
    Lambropoulos, N., Culwin, F.: Group Awareness in Online Work, Learning and Games. In: Proceedings of the 24th Human-Computer Interaction Conference, Dundee (2010)Google Scholar
  14. 14.
    Steinmacher, I., Chaves, A.P., Gerosa, M.A.: Awareness Support in Distributed Software Development: A Systematic Review and Mapping of the Literature. Computer Supported Cooperative Work 22(2-3), 113–158 (2013)CrossRefGoogle Scholar
  15. 15.
    Gross, E.: Adolescent Internet Use: What We Expect, What Teens Report. Applied Developmental Psychology 25, 633–649 (2004)CrossRefGoogle Scholar
  16. 16.
    Ling, Z.: A Study on the Motivational Power of Internet Chat. Journal of Northern Sichuan Education College 4, 72–74 (2007)Google Scholar
  17. 17.
    Edwards, J., Helvie-Mason, L.: Technology and Instructional Communication: Student Usage and Perceptions of Virtual Office Hours (VOHs). Journal of Online Learning and Teaching 6(1), 174–186 (2010)Google Scholar
  18. 18.
    Cheng, X.: Asian Students’ Reticence Revisited. System 28(3), 435–446 (2000)CrossRefGoogle Scholar
  19. 19.
    Tong, J.: Some Observations of Students’ Reticent and Participatory Behaviour in Hong Kong English Classrooms. Electronic Journal of Foreign Language Teaching 7(2), 239–254 (2010)Google Scholar
  20. 20.
    Greenberg, S., Gutwin, C., Roseman, M.: Semantic Telepointers for Groupware. In: Proceedings of the 6th Australian Conference on Computer–Human Interaction, pp. 54–61. IEEE Press, Washington, DC (1996)CrossRefGoogle Scholar
  21. 21.
    Dyck, J., Gutwin, C., Subramanian, S., Fedak, C.: High-Performance Telepointers. In: Proceedings of the 2004 ACM Conference on Computer Supported Cooperative Work, pp. 172–181. ACM Press, New York (2004)CrossRefGoogle Scholar
  22. 22.
    Xia, S., Sun, D., Chen, D.: Object-Associated Telepointer for Real-Time Collaborative Document Editing Systems. In: International Conference on Collaborative Computing: Networking, Applications and Worksharing, San Jose (2005)Google Scholar
  23. 23.
    Hu, J.-P., Zeng, G.-Z., Dong, J.: Telepointers and Cooperative Awareness Technology in Collaborative Writing. Computer Engineering and Science 7 (2006)Google Scholar
  24. 24.
    Sánchez, J., Strazzulla, D., Paredes, R.: Enhancing Interaction and Collaboration in Multimedia Rooms with Multilayered Annotations and Telepointers. In: Proceedings of the VIII Brazilian Symposium on Human Factors in Computing Systems (2008)Google Scholar
  25. 25.
    Tran, M.H., Raikundalia, G.K., Yang, Y.: Split Window View and Modification Director: Innovative Awareness Mechanisms in Real-Time Collaborative Writing. In: Proceedings of the Conference on Human Factors. Australian Computer Society, Darlinghurst (2002)Google Scholar
  26. 26.
    Ignat, C.-L., Oster, G., Molli, P., Skaf-Molli, H.: A Collaborative Writing Mode for Avoiding Blind Modifications. In: 9th International Workshop on Collaborative Editing Systems. IEEE Distributed Systems Online (2007)Google Scholar
  27. 27.
    Gutwin, C., Roseman, M., Greenberg, S.: A Usability Study of Awareness Widgets in a Shared Workspace Groupware System. In: Proceedings of the ACM Conference on Computer-Supported Cooperative Work, pp. 258–267. ACM Press, New York (1996)Google Scholar
  28. 28.
    Gutwin, C.: Workspace Awareness in Real-Time Distributed Groupware. PhD Dissertation, University of Calgary (1997)Google Scholar
  29. 29.
    Tran, M.H., Yang, Y., Raikundalia, G.: Supporting Awareness in Instant Messaging: An Empirical Study and Mecahnism Design. In: Proceedings of the 17th Australia Conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future, pp. 1–10. CHISIG of Australia, Narrabundah (2005)Google Scholar
  30. 30.
    Moreno, M., Vivacqua, A., de Souza, J.: An Agent Framework to Support Opportunistic Collaboration. In: Favela, J., Decouchant, D. (eds.) CRIWG 2003. LNCS, vol. 2806, pp. 224–231. Springer, Heidelberg (2003)CrossRefGoogle Scholar
  31. 31.
    Chen, D., Sun, C.: Real-Time Text Chat via Collaborative Editing Systems. In: Proceedings of the ACM CSCW 2002 Workshop on Collaborative Editing, New Orleans (2002)Google Scholar
  32. 32.
    Pereira Meire, A., Borges, M.R.S., de Araújo, R.M.: Supporting Collaborative Drawing with the Mask Versioning Mechanism. In: Favela, J., Decouchant, D. (eds.) CRIWG 2003. LNCS, vol. 2806, pp. 208–223. Springer, Heidelberg (2003)CrossRefGoogle Scholar
  33. 33.
    Adesemowo, A.: Affective Gesture Fast-Track Feedback Instant Messaging (AGFIM). Master Dissertation, University of Western Cape (2005)Google Scholar
  34. 34.
    Rutkas, A.: Language Translation Module for Instant Messaging Systems. In: Proceedings of International Conference on Modern Problems of Radio Engineering, Telecommunications and Computer Science, pp. 630–631 (2008)Google Scholar
  35. 35.
    Yang, C.-Y., Lin, H.-Y.: An Instant Messaging with Automatic Language Translation. In: 3rd IEEE International Conference on Ubi-Media Computing, pp. 312–316 (2010)Google Scholar
  36. 36.
    Erickson, T., Smith, D., Kellog, W., Laff, M., Richards, J., Bradner, E.: Socially Translucent Systems: Social Proxies, Persistent Conversation, and the Design of ‘Babble’. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 72–79. ACM Press, New York (1999)Google Scholar
  37. 37.
    Tran, M.H., Yang, Y., Raikundalia, G.: Conversational Awareness in Text-Based Computer Mediated Communication Awareness Systems. Human-Computer Interaction Series, vol. 3, pp. 313–333 (2009)Google Scholar
  38. 38.
    Viegas, F., Donath, J.: Chat Circles. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 9–16. ACM Press, New York (1999)Google Scholar
  39. 39.
    Neustaedter, C., Greenberg, S., Carpendale, S.: IMVis: Instant Messenger Visualization. In: Proceedings of the 2002 ACM on Computer Supported Cooperative Work Video Program, p. 6. ACM Press, New York (2002)CrossRefGoogle Scholar
  40. 40.
    Avrahami, D., Hudson, S.: Responsiveness in Instant Messaging: Predictive Models Supporting Inter-Personal Communication. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 731–740. ACM Press, New York (2006)Google Scholar
  41. 41.
    Waite, B.: BuddySpace RFID: An Instant Messaging Application using RFID to Provide Presence Information. Master Dissertation, B. Thomas Golisano College of Computing and Information Sciences (2006)Google Scholar
  42. 42.
    Zhang, X., Law, C.-F., Wang, C.-L., Lau, F.: Towards Pervasive Instant Messaging and Presence Awareness. International Journal of Pervasive Computing and Communications 5(1), 42–60 (2009)CrossRefGoogle Scholar

Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Nurul Naslia Khairuddin
    • 1
  1. 1.Faculty of Computer ScienceUniversity of MalayaKuala LumpurMalaysia

Personalised recommendations