Exploring the Validity of an Instrument to Measure the Perceived Quality in Use of Web 2.0 Applications with Educational Potential

  • Tihomir Orehovački
  • Snježana Babić
  • Mario Jadrić
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8523)


The aim of the work presented in this paper was to examine to what extent the subjective measuring instrument supports the assessment of all relevant facets of the quality in use in the context of Web 2.0 applications. For that purpose, two scenario-based studies were conducted. In both studies users were observed during their interactions with two Web 2.0 applications that are widely used in educational settings. Data analysis has verified the validity of the post-use questionnaire at various levels of the conceptual model. Findings of empirical studies together with implications for researchers and practitioners are presented and discussed.


Web 2.0 Applications Perceived Quality in Use Post-use Questionnaire Empirical Findings 


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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Tihomir Orehovački
    • 1
  • Snježana Babić
    • 2
  • Mario Jadrić
    • 3
  1. 1.Faculty of Organization and InformaticsUniversity of ZagrebVaraždinCroatia
  2. 2.Polytechnic of RijekaRijekaCroatia
  3. 3.Faculty of EconomicsUniversity of SplitSplitCroatia

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