Advertisement

Easy Handheld Training: Interactive Self-learning App for Elderly Smartphone Novices

  • Yosuke Toyota
  • Daisuke Sato
  • Tsuneo Kato
  • Hironobu Takagi
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8515)

Abstract

Smartphones have great potential for elderly people to enrich their lives. Elderly people, however, hesitate to use smartphones compared to younger people due to several factors such as anxieties about the difficulties of unfamiliar devices and the lack of daily assistance. Moreover, a conventional research reported that elderly IT novices struggled with basic operations in the first stage. Hence, we tried to find the common issues faced by the elderly with no previous smartphone experience and then created an interactive self-learning application (app) of the basic smartphone operations. Our demonstration app was designed to give "hands-on" experience by using integrated real videos. Results of usability testing showed that the subjects easily learned by themselves how to operate the smartphones without background information. The subjective evaluation results showed that the app engaged the interest of the subjects and also gave them confidence about acquiring operational skills by themselves.

Keywords

Interactive self-learning app real videos elderly people user interfaces smartphones 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Leung, R., Tang, C., Haddad, S., Mcgrenere, J., Graf, P., Ingriany, V.: How Older Adults Learn to Use Mobile Devices: Survey and Field Investigations. ACM Transactions on Accessible Computing (TACCESS) 4(3(11), 1–33 (2012)CrossRefGoogle Scholar
  2. 2.
    Zajicek, M.: Interface Design for Older Adults. In: Proceedings of the 2001 EC/NSF Workshop on Universal Accessibility of Ubiquitous Computing: Providing for the Elderly (WUAUC 2001), pp. 60–65 (2001)Google Scholar
  3. 3.
    Weilenmann, A.: Learning to Text: An Interaction Analytic Study of How Seniors Learn to Enter Text on Mobile Phones. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2010), New York, pp. 1135–1144 (2010)Google Scholar
  4. 4.
    Poole, E.S., Chetty, M., Morgan, T., Grinter, R.E., Edwards, W.K.: Computer Help at Home: Methods and Motivations for Informal Technical Support. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2009), New York, pp. 739–748 (2009)Google Scholar
  5. 5.
    Kiesler, S., Zdaniuk, B., Lundmark, V., Kraut, R.: Troubles with the Internet: The Dynamics of Help at Home. Human-Computer Interaction 15(4), 323–351 (2000)CrossRefGoogle Scholar
  6. 6.
    Olwal, A., Lachanas, D., Zacharouli, E.: OldGen: Mobile Phone Personalization for Older Adults. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2011), pp. 3393–3396. ACM Press, New York (2011)Google Scholar
  7. 7.
    Liu, J., Wong, C.K., Hui, K.K.: An Adaptive User Interface Based on Personalized Learning. IEEE Intelligent Systems Archive 18(2), 52–57 (2003)CrossRefGoogle Scholar
  8. 8.
    Weld, D.S., Anderson, C., Domingos, P., Etzioni, O., Gajos, K., Lau, T., Wolfman, S.: Automatically Personalizing User Interfaces. In: Proceedings of the 18th International Joint Conference on Artificial Intelligence (IJCAI 2003), California, pp. 1613–1619 (2003)Google Scholar
  9. 9.
    Digmayer, C., Jakobs, E.-M.: Help Features in Community-Based Open Innovation Contests. Multimodal video tutorials for the elderly. In: Proceedings of the 30th ACM International Conference on Design of Communication (SIGDOC 2012), pp. 79–88. ACM Press, New York (2012)Google Scholar
  10. 10.
    Struve, D., Wandke, H.: Video Modeling for Training Older Adults to Use New Technologies. ACM Transactions on Accessible Computing (TACCESS) 2(1(4), 1–24 (2009)CrossRefGoogle Scholar
  11. 11.
    Spannagel, C., Girwidz, R., Löthe, H., Zendler, A., Schroeder, U.: Animated Demonstrations and Training Wheels Interfaces in a Complex Learning Environment. Interacting with Computers 20(1), 97–111 (2008)CrossRefGoogle Scholar
  12. 12.
    Fisk, A.D., Rogers, A.R., Charness, N., Czaja, S.J., Sharit, J.: Designing for Older Adults - Principles and Creative Human Factors Approaches. CRC Press, Boca Raton (2004)CrossRefGoogle Scholar
  13. 13.
    Mayer, R.E., Moreno, R.: Nine ways to reduce cognitive load in multimedia learning. Educational Psychologist 38(1), 43–52 (2003)CrossRefGoogle Scholar
  14. 14.
    Moreno, R.: Learning in high-tech and multimedia environments. Current Directions in Psychological Science 15(2), 63–67 (2006)CrossRefGoogle Scholar

Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Yosuke Toyota
    • 1
  • Daisuke Sato
    • 2
  • Tsuneo Kato
    • 1
  • Hironobu Takagi
    • 2
  1. 1.KDDI R&D Laboratories, Inc.FujiminoJapan
  2. 2.IBM Research - TokyoKoto-kuJapan

Personalised recommendations