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Designing Cloud Computing into Taipei City: A Pilot Study of the Service Design from Taipei Cloud

  • Jui-Ping Ma
  • Stanely Wei
  • Rungtai Lin
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8528)

Abstract

For offering holistic service quality, in 2013, the Taipei City Hall promote “Taipei Cloud” service for citizen to enhance web services based on convenient, free, and public Wi-Fi hotspots all over the city. This pilot experiment explores on user experience and perception of “Taipei Cloud” service from subjects’ usage by participant-observation to know whether “Taipei Cloud” service can match subjects’ demand in their daily life. Six subjects use “Taipei Cloud” service randomly to obtain their cloud computing data record by their smart mobile phone APP during their own trips. Then, time-geography theory is applied to be evaluated subjects’ usage. The finding are shown that: (1). there is no direct correlation between time and spatial facts through subjects’ usage on citizen cloud service; (2).Until now, in subjects’ opinion, to share or contact others should be a function added in citizen cloud; (3).To compare subjects’ usage of citizen cloud, “command” is more popular than other online actions.; (4).In holistic user experiences, subjects usually prefer higher interaction with cloud computing service.

Keywords

Taipei Cloud Location-Based Service Time-Geographic 

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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Jui-Ping Ma
    • 1
  • Stanely Wei
    • 2
  • Rungtai Lin
    • 3
  1. 1.Department of General EducationNational Taipei College of BusinessTaipei CityTaiwan
  2. 2.Oneness International Group LimitedShanghaiChina
  3. 3.Graduate School of Creative Industry DesignNational Taiwan University of ArtsNew Taipei CityTaiwan

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