Is There an Impact of ERP Learners Training Behavior on Acquired Skills

Conference paper
Part of the Lecture Notes in Information Systems and Organisation book series (LNISO, volume 8)

Abstract

End-user training forms a highly relevant factor for successful ERP implementations. As training is both time and cost consuming the most efficient way to train users is most organisations ambition. By investigating the activities of a student sample of ERP learners concerning time spent on an ERP system, amount of sessions and session durations we could gain insights in training patterns and learning behaviour. Provided findings are helpful to plan training schedules and system capacity.

Keywords

ERP system End user training (EUT) Hands-on ERP Training efficiency Training habits ERP implementation 

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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  1. 1.Department of Strategic Management, Marketing and TourismUniversity of InnsbruckInnsbruckAustria

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