Abstract

This paper presents the Social Data Analytics Tool (SODATO) that is designed, developed and evaluated to collect, store, analyze, and report big social data emanating from the social media engagement of and social media conversations about organizations.

Keywords

social media data science computational social science big data analytics 

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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Abid Hussain
    • 1
  • Ravi Vatrapu
    • 1
    • 2
  1. 1.CSSL, Department of IT ManagementCopenhagen Business SchoolDenmark
  2. 2.MOTEL, Norwegian School of Information Technology (NITH)Norway

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