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Artificial Intelligence in Online Dispute Resolution

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Conflict Resolution and its Context

Part of the book series: Law, Governance and Technology Series ((LGTS,volume 18))

Abstract

Artificial Intelligence is currently an umbrella for a wide range of scientific sub-fields, with application domains that span many different areas such as aviation, city planning, traffic management or disease diagnosis, just to name a few. Knowledge-based domains are especially suited to be dealt with by approaches from Artificial Intelligence that enable to learn, infer or reason in an automated way. Thus, the intersection of Artificial Intelligence and The Law comes as no surprise. This chapter is dedicated to this intersection. It starts by analyzing a large number of classical Artificial Intelligence sub-fields, pointing out how each one can or could improve the current state of affairs in conflict resolution. Then, it focuses on one particularly interesting yet unexplored sub-field: Ambient Intelligence. A scenario of its potential uses is laid out that clearly points out the innovation considered. The chapter ends with a critical analysis of the current state of affairs in the intersection of Artificial Intelligence and The Law.

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  1. CCTC/Department of Informatics, University of Minho, Braga, Portugal

    Davide Carneiro, Paulo Novais & José Neves

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  1. Davide Carneiro
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  2. Paulo Novais
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  3. José Neves
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Carneiro, D., Novais, P., Neves, J. (2014). Artificial Intelligence in Online Dispute Resolution. In: Conflict Resolution and its Context. Law, Governance and Technology Series, vol 18. Springer, Cham. https://doi.org/10.1007/978-3-319-06239-6_4

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