Skip to main content

Electronic Supply Chain Management Tools in International Business: Evidence from Austrian Food Clusters

  • Chapter
  • First Online:
E-commerce Platform Acceptance

Abstract

The aim of this research is to examine the electronic supply chain management tools in international business. The study investigates Austrian food clusters and discusses how business strategy can use e-business to support the development of new markets. The research comprised three case studies demonstrating examples of Austrian small and medium sized companies (SMEs) in the food and beverage industry already deploying e-business solutions in order to foster sales. In this context, risks and benefits of e-business tools as well as the potential advantages of a food cluster membership have been extracted. The findings of this research show agreement with the literature review in terms of the limited use of advanced e-business tools to sell food produce, risks and obstacles perceived by the companies in the area of food safety, legal requirements, available know-how and costs of implementation. However, the findings also demonstrate potential benefits of e-business tools SMEs could leverage in order to foster the creation of virtual alliances and to increase export sales to new and/or niche foreign markets. We provide recommendations which can be of use to SMEs in the food and beverage industry, the food clusters or other dedicated co-operations in Austria, the government and industry associations to direct their efforts towards a more advanced e-business strategy in this industry.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Akyuz GA, Rehan M (2009) Requirements for forming an e-supply chain. Int J Prod Res 47(12):3265–3287

    Article  MATH  Google Scholar 

  • Aruoma OI (2008) World trade organization and food regulation: impact on the food supply chain. In: Bagchi D (ed) Nutraceutical and functional food regulations in the United States and around the world. Academic Press, Amsterdam, pp 143–157

    Google Scholar 

  • Austriaexport (2010) Food and beverages—technology, know-how and innovation. www.advantageaustria.org. Accessed 12 July 2011

  • Austrian Chamber of Commerce (2011) Facts and figures. http://www.advantageaustria.org/gb/zentral/about_austria/branchen/nahrungsmittel/zahlen-und-fakten.en.jsp. Accessed 29 Nov 2011

  • Bacarin E, Madeira RM, Medeiros CB (2008) Contract e-negotiation in agricultural supply chains. J Int Electron Commer 12(4):71–97

    Google Scholar 

  • Bayraktar E, Gunasekaran A, Koh L, Tatoglu E, Demirbag M, Zaim S (2010) An efficiency comparison of supply chain management and information systems practices: a study of Turkish and Bulgarian small- and medium-sized companies in food products and beverages. Int J Prod Res 48(2):425–451

    Article  MATH  Google Scholar 

  • Blanchard D (2010) Supply chain management best practices, 2nd ed. Wiley, New York

    Google Scholar 

  • Bourlakis C, Bourlakis MA (2004) The future of food supply chain management. In: Bourlakis MA, Weightman PWH (eds) Food supply chain management. Wiley, New York, pp 221–230

    Google Scholar 

  • Bourlakis M, Vlachos I (2011) E-business applications in the European food and beverages industry: evidence from the wine sector. In: Bourlakis M (ed) Intelligent agrifood chains and networks. Wiley, New York, pp 167–178

    Google Scholar 

  • Breukers S (2006) Changing institutional landscapes for implementing wind power: a geographical comparison of institutional capacity building: The Netherlands, England and North Rhine-Westphalia. Amsterdam University Press, Amsterdam

    Book  Google Scholar 

  • Canavari M, Fritz M, Hofstede GJ, Matopoulos A, Vlachopoulou M (2009) The role of trust in the transition from traditional to electronic B2B relationships in agri-food chains. Comput Electron Agric 70:321–327

    Article  Google Scholar 

  • Chopra S, Meindl P (2007) Supply chain management: strategy, planning, and operation, 3rd edn. Prentice Hall, Englewood Cliffs

    Google Scholar 

  • E-business watch (2006) ICT and e-Business in the food and beverages industry: ICT adoption and e-business activity in 2006. http://ec.europa.eu/enterprise/archives/e-business-watch/studies/sectors/food/documents/Food_2006.pdf. Accessed 8 Aug 2011

  • Erdem E, Zeng H, Shi J, Wells DL (2008) Application of RFID and sensing technology for improving frozen food quality management. In: Blecker T, Huang GQ (eds) RFID in operations and supply chain management: research and application. Erich Schmidt Verlag GmbH & Co., Berlin, pp 221–245

    Google Scholar 

  • European Commission (2009) Commission staff and working document on the implementation of Commission Recommendation of 6 May 2003 concerning the definition of micro, small and medium-sized enterprises. http://ec.europa.eu/enterprise/policies/sme/files/sme_definition/sme_report_2009_en.pdf. Accessed 2 Dec 2011

  • FERA Food and Environment Research Agency (2011) TRACE—Tracing the origin of food. http://www.trace.eu.org/menu/project/. Accessed 21 Dec 2011

  • Fink M, Teodorowicz S (2008) Trust-based cooperation as driver for the internationalization of SMEs: empirical evidence from Austria. In: Dana LP (ed) Handbook of research on European business and entrepreneurship: towards a theory of internationalization. Edward Elgar Publishing, England, pp 42–56

    Google Scholar 

  • Fritz M, Canavari M (2008) Management of perceived e-business risks in food supply networks: e-trust as prerequisite for supply chain system innovation. Agribusiness 24(3):355–368

    Article  Google Scholar 

  • Fritz M (2007) E-commerce partnering due diligence: a methodology for trust in e-commerce in food networks. Food Econ 4:13–20

    Google Scholar 

  • Gallacci L (2005) Food and beverage report. http://www.emarketservices.com/clubs/ems/prod/Report050801_Food%20and%20Beverage.pdf. Accessed 14 Dec 2011

  • Garner M, Wagner C, Kawulich B (2009) Teaching research methods in the social sciences. Ashgate Publishing Ltd, Aldershot

    Google Scholar 

  • Golovko E, Valentini G (2011) Exploring the complementarity between innovation and export for SMEs growth. J Int Bus Stud 42(1):362–380

    Article  Google Scholar 

  • Hafeez K, Keoy KHA, Zairi M, Hanneman R, Koh SCL (2010) E-supply chain operational and behavioural perspectives: an empirical study of Malaysian SMEs. Int J Prod Res 48(2):525–546

    Article  Google Scholar 

  • Henningsson S, Bjorn-Andersen N, Schmidt A, Flügge B, Henriksen HZ (2010) Chapter 5: food living lab—complexity of export trade. In: Tan Y-H, Bjorn-Andersen N, Klein S, Rukanova B (eds) Accelerating global supply chains with IT-innovation: Itaide tools and methods. Springer, New York, pp. 73–91

    Google Scholar 

  • Holt GC et al (2007) Research agenda for SMEs in electronic platforms for the European food industry. Foresight 9(3):42–53

    Article  Google Scholar 

  • Jespersen BD, Skjott-Larsen T (2005) Supply chain management: in theory and practice. Copenhagen Business School Press DK, Frederiksberg

    Google Scholar 

  • Lan Y-C, Unhelkar B (2006) A methodology for developing an integrated supply chain management system. In: Lan Y-C, Unhelkar B (eds) Global integrated supply chain systems. Idea Group Inc (IGI), Hershey, pp 1–13

    Google Scholar 

  • Leonidou LC (2004) An analysis of the barriers hindering small business export development. J Small Bus Manag 42(3):279–302

    Article  Google Scholar 

  • Matopoulos A, Vlachopoulou M, Manthou V (2007) Exploring the impact of e-business adoption on logistics processes: empirical evidence from the food industry. Int J Logist Res Appl 10(2):109–122

    Article  Google Scholar 

  • McMeekin et al (2006) Information systems in food safety management. Int J Food Microbiol 112(1):181–194

    Article  Google Scholar 

  • Neuhold J (2010) Upper Austrian Food Cluster. http://clusterscord.eu/ro-modules/tinymce/jscripts/tiny_mce/plugins/filemanager/files/meetings/kick_off/PP7_Upper_Austrian.pdf. Accessed 11 Aug 2011

  • Park J, Yang J (2006) An international SME e-marketplace networking model. In: Cooper R (ed) The economics of online markets and ICT networks. Springer, New York, pp 245–257

    Google Scholar 

  • Schneider GP (2011) E-business, 9th ed. Cengage Learning

    Google Scholar 

  • Silverman D (2005) Doing qualitative research: a practical handbook, 2nd ed. SAGE, London

    Google Scholar 

  • Tecnoalimenti (2011) E-platform technologies for the European agro-food supply chain. http://www.tecnoali.com/progetti/e-mensa/. Accessed 22 Dec 2011

  • Tetteh E, Burn J (2001) Global strategies for SMe-business: applying the SMALL framework. Logist Inf Manag 14(2):171–180

    Article  Google Scholar 

  • Urbano J, Lopes Cardoso H, Oliveria E (2010) Making electronic contracting operational and trustworthy. In: Kuri-Morales A, Simari GR (eds) Advances in Artificial Intelligence - IBERAMIA 2010: 12th Ibero-American Conference on AI, Bahia Blanca, Argentina, November 1–5, 2010 Proceedings, Springer, pp 264–273

    Google Scholar 

  • Van der Vorst JGAJ (2006) Performance measurement in agri-food supply chain networks. In: Ondersteijn CJM (ed) Quantifying the agri-food supply chain. Springer, New York, pp 15–26

    Google Scholar 

  • Van der Vorst JGAJ, Van Dongen S, Nouguier S, Hilhorst R (2002) E-business initiatives in food supply chains; definition and typology of electronic business models. Int J Logist Res Appl 5(2):119–138

    Article  Google Scholar 

  • Vlachos IP (2011) E-business applications in the European food and beverages industry: managerial and economic implications. In: Bourlakis M (ed) Intelligent agrifood chains and networks. Wiley, New York, pp 35–49

    Google Scholar 

  • Vlachos IP (2004) Critical success factors of business to business (B2B) e-commerce solutions to supply chain management. In: Pardalos PM, Migdalas A, Baourakis G (eds) Supply chain and finance. World Scientific, Princeton, pp 161–176

    Google Scholar 

  • Wagner BA, Fillis I, Johansson U (2003) E-business and e-supply strategy in small and medium sized businesses (SMEs). Supply Chain Manag Int J 8(4):343–354

    Article  Google Scholar 

  • White B (2000) Dissertation skills for business and management students, Cengage Learning EMEA

    Google Scholar 

  • Wilson K (2007) Encouraging the internationalisation of SMEs. In: Potter J, Proto A (eds) Promoting entrepreneurship in South East Europe. Policies and tools, 6th ed. OECD, Paris, pp 43–66

    Google Scholar 

  • Wisner JD, Tan K-C Keong Leong G (2008) Principles of supply chain management: a balanced approach. Cengage Learning

    Google Scholar 

  • Yin RK (2009) Case study research: design and methods. Sage, London

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Dimitra Skoumpopoulou .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2014 Springer International Publishing Switzerland

About this chapter

Cite this chapter

P. Vlachos, I., Skoumpopoulou, D., Gutnik, S. (2014). Electronic Supply Chain Management Tools in International Business: Evidence from Austrian Food Clusters. In: Lacka, E., Chan, H., Yip, N. (eds) E-commerce Platform Acceptance. Springer, Cham. https://doi.org/10.1007/978-3-319-06121-4_1

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-06121-4_1

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-06120-7

  • Online ISBN: 978-3-319-06121-4

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics