Benefits Management Enhances the Organizational Competitive Advantage

Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 275)


To gain competitive advantage organizations need to have something that the competitors do not have and cannot achieve in the short-term. In the past organizations invested large amounts of financial resources to the finest equipment to increase competitiveness. Today, the paradigm has changed and so the quest is more knowledge and innovation driven, where the answer relies on the people’s capacity to create and modify processes and generate business value. The investments in information systems and technology (IS/IT) have not always generated the business value or the financial revenue that should be expected. Benefits management focuses on how business areas will improve from business changes and provides a framework for identifying, planning, monitoring, evaluating and actively managing these benefits. In this paper, the authors show how benefits management reinforces firms to identify more clearly the path to obtain the strategic objectives and the related benefits promoting the organizational competitive advantage.


The Five Competitive Forces Resource Based-View Competitive Advantage Benefits Management 


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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  1. 1.ISEGLisboaPortugal

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