Skip to main content

Online Reviews as First Class Artifacts in Mobile App Development

  • Conference paper

Part of the Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering book series (LNICST,volume 130)

Abstract

This paper introduces a framework for developing mobile apps. The framework relies heavily on app stores and, particularly, on online reviews from app users. The underlying idea is that app stores are proxies for users because they contain direct feedback from them. Such feedback includes feature requests and bug reports, which facilitate design and testing respectively. The framework is supported by MARA, a prototype system designed to automatically extract relevant information from online reviews.

Keywords

  • Mobile apps engineering
  • app stores
  • online reviews

This is a preview of subscription content, access via your institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • DOI: 10.1007/978-3-319-05452-0_4
  • Chapter length: 7 pages
  • Instant PDF download
  • Readable on all devices
  • Own it forever
  • Exclusive offer for individuals only
  • Tax calculation will be finalised during checkout
eBook
USD   64.99
Price excludes VAT (USA)
  • ISBN: 978-3-319-05452-0
  • Instant PDF download
  • Readable on all devices
  • Own it forever
  • Exclusive offer for individuals only
  • Tax calculation will be finalised during checkout
Softcover Book
USD   84.00
Price excludes VAT (USA)

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. http://cdn.idc.com/research/Predictions12/Main/downloads/IDCTOP10Predictions2012.pdf

  2. Fischer, G., Giaccardi, E., Ye, Y., Sutcliffe, A.G., Mehandjiev, N.: Meta-design: a manifesto for end-user development. Commun. ACM 47(9), 33–37 (2004)

    CrossRef  Google Scholar 

  3. http://www.itu.int/ITU-D/ict/facts/2011/material/ICTFactsFigures2011.pdf

  4. Bounie, D., Bourreau, M., Gensollen, M., Waelbroeck, P.: Do Online Customer Reviews Matter? Evidence from the Video Game Industry, Telecom ParisTech Working Paper No. ESS-08-02

    Google Scholar 

  5. Iacob, C., Harrison, R.: Retrieving and analyzing mobile apps feature requests from online reviews. In: Proceedings of the 10th Working Conference on Mining Software Repositories (MSR 2013), pp. 41–44 (2013)

    Google Scholar 

  6. Chevalier, J.A., Mayzlin, D.: The Effect of Word of Mouth on Sales: Online Book Reviews. Journal of Marketing Research 43(3), 345–354 (2006)

    CrossRef  Google Scholar 

  7. Dellarocas, C., Awad, N.F., Zhang, X.: Exploring the Value of Online Product Ratings in Revenue Forecasting: The Case of Motion Pictures. In: Proc. of ICIS 2004, pp. 379–386 (2004)

    Google Scholar 

  8. Mudambi, S.M., Schuff, D.: What makes a helpful online review? a study of customer reviews on amazon.com. MIS Q. 34(1), 185–200 (2010)

    Google Scholar 

  9. Zhang, Z., Varadarajan, B.: Utility scoring of product reviews. In: Proc. of CIKM 2006, pp. 51–57. ACM Press (2006)

    Google Scholar 

  10. Zhang, X., Dellarocas, C.: The Lord of the Ratings: How a Movie’s Fate is Influenced by Reviews? In: Proc. of ICIS 2006, pp. 1959–1978 (2006)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and Permissions

Copyright information

© 2014 ICST Institute for Computer Science, Social Informatics and Telecommunications Engineering

About this paper

Cite this paper

Iacob, C., Harrison, R., Faily, S. (2014). Online Reviews as First Class Artifacts in Mobile App Development. In: Memmi, G., Blanke, U. (eds) Mobile Computing, Applications, and Services. MobiCASE 2013. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 130. Springer, Cham. https://doi.org/10.1007/978-3-319-05452-0_4

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-05452-0_4

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-05451-3

  • Online ISBN: 978-3-319-05452-0

  • eBook Packages: Computer ScienceComputer Science (R0)