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Enhancing the Restaurant Dining Experience with an NFC-Enabled Mobile User Interface

  • Diego Argueta
  • Yu-Ta Lu
  • Jing Ma
  • Diego Rodriguez
  • Yuan-Hung Yang
  • Thomas Phan
  • Won Jeon
Part of the Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering book series (LNICST, volume 130)

Abstract

We provide a field study of a smartphone application and server-side software for improving the on-premises restaurant experience. To increase customer engagement, the smartphone client uses Near-Field Communication (NFC) to bootstrap the communication with the server and to localize customers to specific tables. The application further provides a complete end-to-end experience by allowing users to select food items, read micro-reviews of dishes, submit their order, and be alerted when the food is ready. We deployed our prototype system in a cafe-style restaurant in the dining commons of Stanford University and observed that the system was able to successfully streamline and enhance the dining experience for both customers and restaurant staff.

Keywords

Near Field Communication Android Application Mobile Advertising Future Deployment Select Food Item 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© ICST Institute for Computer Science, Social Informatics and Telecommunications Engineering 2014

Authors and Affiliations

  • Diego Argueta
    • 1
  • Yu-Ta Lu
    • 1
  • Jing Ma
    • 1
  • Diego Rodriguez
    • 1
  • Yuan-Hung Yang
    • 1
  • Thomas Phan
    • 2
  • Won Jeon
    • 2
  1. 1.Stanford UniversityStanfordUSA
  2. 2.Samsung Research America - Silicon ValleySan JoseUSA

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