Using Gamification to Enhance Staff Motivation in Logistics

  • Jan Hense
  • Markus Klevers
  • Michael Sailer
  • Tim Horenburg
  • Heinz Mandl
  • Willibald Günthner
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8264)


Logistics is concerned with effectively managing the flow of materials and supplies for production, commerce and other purposes (Christopher, 2003). Transport logistics deals with resource flows on a large scale level, as it involves transport by land, water, and air. A second domain of logistics is intralogistics, which is concerned with the internal handling of materials and supplies within specific production sites or intermediate storage facilities (Arnold, 2006). This paper focuses on intralogistics or, more specifically, on one of its central tasks, order picking.


Intrinsic Motivation Extrinsic Motivation Order Picking Game Element Staff Motivation 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Jan Hense
    • 1
  • Markus Klevers
    • 2
  • Michael Sailer
    • 1
  • Tim Horenburg
    • 2
  • Heinz Mandl
    • 1
  • Willibald Günthner
    • 2
  1. 1.Empirical Education and Educational PsychologyLudwig-Maximilians-Universität MünchenGermany
  2. 2.Institute for Materials Handling, Material Flow and LogisticsTechnische Universität MünchenGermany

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