Improvement of Order Performance of a Supplier

  • Christodoulos NikouEmail author
  • Socrates J. Moschuris
Part of the Springer Optimization and Its Applications book series (SOIA, volume 91)


Defence procurement is a multi-criteria decision problem and a large part of a Department of Defence (DoD) annual budget. For example, in the fiscal year 2009, contract obligations for the US DoD included $370 billion for defence-related supplies and services [3], and in Great Britain the respective amount for 2011–2012, was 20.1 billion pounds (UK NAO-National Audit Office (2013), Improving Government Procurement, London, United Kingdom). This paper develops a procedure for the evaluation/improvement of the ordering process in Military Critical Items to help procurement personnel report quickly and accurately to the Hierarchy of an agency/company. In this attempt, Perfect Order (PO) concept, Principal Component Analysis and Multivariate EWMA control chart were combined onto real data collected from members of the Armed Forces with the required confidentiality.


Control Chart Supplier Selection Multivariate Exponentially Weighted Moving Average Anderson Darling Multivariate Control Chart 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.



Opinions and results in this paper do not reflect the official position of the Hellenic Armed Forces. Sincere gratitude is hereby extended to the reviewers for their helpful comments.


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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  1. 1.Department of Industrial Management and TechnologyUniversity of PiraeusPiraeusGreece

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