Design of Evaluation System of Residents’ Tourism Quality of Tourism Area Based on Fuzzy Evaluation

  • Ruiqiong Zhou
  • Song Lin
  • Mingcai Lin
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 254)


Residents’ tourism quality of tourism area has important influence on the local tourism development. The chapter established a set evaluation system based on the fuzzy evaluation to assess the quality of residents’ Tourism. Firstly, the direct and indirect factors of tourism area residents’ tourism are classified, and then the main factors and their relative weights according to the Delphi method are determined, and finally a systematic evaluation index system is formed. Key of this system is that can be sensitive to reflect the tourism system-state index by scientific and rational selection. In the process of determining the index value, objective and comprehensive considerations of various factors are used.


Tourism quality Fuzzy evaluation Index 



This work is supported by International Science and Technology Cooperation Program of China (2012DFA11270); Hainan International Cooperation Key Project (GJXM201105). And this work is also supported by Hainan Social Development of Science and Technology Projects (SF201329), National Natural Science Foundation of Hainan (No. 612124, 612126), and Major Scientific Projects of Haikou (No. 2012-028).


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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  1. 1.Center of NetworkHainan Normal UniversityHaikouChina

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