Abstract
This SpringerBrief offers several contributions to theory in accordance with the three research questions that are presented in the following.
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References
Niehaves, B., Plattfaut, R., & Becker, J. (2012). Business process governance: A comparative study of Germany and Japan. Business Process Management Journal, 18(2), 347–371.
Plattfaut, R., Niehaves, B., Voigt, M., Malsbender, A., Ortbach, K., & Pöppelbuß, J. (2013a). IT and collaboration in service innovation: A dynamic capability perspective. In Proceedings of the 21st European Conference for Information Systems (ECIS), Utrecht, Netherlands.
Plattfaut, R., Niehaves, B., Voigt, M., Malsbender, A., Ortbach, K., & Pöppelbuß, J. (2013b). What makes service innovation successful? a dynamic capability perspective, unpublished manuscript.
Pöppelbuß, J. (2012). Business process management in service networks—capability assessment and improvement. Dissertation. Wirtschaftswissenschaftliche Fakultät. Westfälische Wilhelms-Universität Münster.
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Plattfaut, R. (2014). Discussion. In: Process-Oriented Dynamic Capabilities. SpringerBriefs in Information Systems. Springer, Cham. https://doi.org/10.1007/978-3-319-03251-1_5
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DOI: https://doi.org/10.1007/978-3-319-03251-1_5
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