Abstract
E-mail-based communication and collaboration are important to organizational work. In order to help the multi-tasking knowledge worker, a task management-based software environment requires a support mechanism of an automated user operation in addition to a support function that manages task resources. In this paper, we propose a task context model that manages task-related e-mail messages and their resources for the purpose of reusing them. In addition, we describe a task context model-based user assist functions that allows users to send or reply to e-mail quickly and efficiently and that automatically extracts data from e-mail messages. To validate the task context model, we implement the prototype system and describe its experimental results.
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Katsumata, M. (2013). Task Context Modeling for User Assist in Organizational Work. In: Yoshida, T., Kou, G., Skowron, A., Cao, J., Hacid, H., Zhong, N. (eds) Active Media Technology. AMT 2013. Lecture Notes in Computer Science, vol 8210. Springer, Cham. https://doi.org/10.1007/978-3-319-02750-0_29
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DOI: https://doi.org/10.1007/978-3-319-02750-0_29
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