Skip to main content

Moral Intelligence – A Framework for Understanding Moral Competences

  • Chapter
  • First Online:
Empirically Informed Ethics: Morality between Facts and Norms

Part of the book series: Library of Ethics and Applied Philosophy ((LOET,volume 32))

Abstract

In light of several corporate ethical scandals and the financial crisis many people are asking what can be done to promote moral behavior and to prevent similar transgressions in the future. In this chapter, we argue that beyond cultural and contextual influences, changes do also require agents who are skilled in how to deal with moral issues and how to turn moral standards into actions. In order to specify the abilities that facilitate moral functioning, the present work is designed to put forth a theoretical framework of “Moral Intelligence” which integrates current literature and research on moral decision-making, social cognition and self-regulation theory. The framework’s elementary concepts (which are: the moral compass, moral commitment, moral sensitivity, moral problem solving and moral resoluteness) and the underlying mechanisms are detailed. At the end, the practical value of the advocated model and the question of how to enhance moral intelligence is also briefly discussed.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Subscribe and save

Springer+ Basic
$34.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

Notes

  1. 1.

    This construction is somewhat related to the philosophical discussion with respect to moral externalism and internalism (Brink 1997; Simpson 1999)—i.e. the question whether a specific judgment, in order to be called a “moral judgment”, motivates the corresponding action necessarily or only contingently. In our model (Fig. 7.1), motivation mediates between the content (of the moral compass) and the three stages that turn a specified moral stimulus into a moral behavior. This demonstrates a close connection between a moral term and its motivational force, whenever the term may play a role in moral behavior. Our model is neutral towards the conceptual question with respect to internalism and externalism in moral philosophy, but it assigns motivation a distinguished role compared to the other components.

References

  • Appiah, K.A. 2010. The honor code: How moral revolutions happen. New York: W.W. Norton & Company.

    Google Scholar 

  • Aquino, K., and A. Reed II. 2002. The self-importance of moral identity. Journal of Personality and Social Psychology 83(6): 1423–1440.

    Article  Google Scholar 

  • Aquino, K., A. Reed 2nd, S. Thau, and D. Freeman. 2007. A grotesque and dark beauty: How the self-importance of moral identity and mechanisms of moral disengagement influence cognitive and emotional reactions to war. Journal of Experimental Psychology 43: 385–392.

    Google Scholar 

  • Atran, S., R. Axelrod, and R. Davis. 2007. Sacred barriers to conflict resolution. Science 317: 1039–1040.

    Article  Google Scholar 

  • Bandura, A. 1965. Influence of models’ reinforcement contingencies on the acquisition of imitative responses. Journal of Personality and Social Psychology 1: 589–595.

    Article  Google Scholar 

  • Bandura, A. 1991. Social cognitive theory of moral thought and action. In Handbook of moral behavior and development, vol. 1, ed. K.W. Murtines and J.L. Gewirtz, 45–103. Hillsdale: Erlbaum.

    Google Scholar 

  • Bandura, A., G.V. Caprara, C. Barbaranelli, C. Pastorelli, and C. Regalia. 2001. Sociocognitive self regulatory mechanisms governing transgressive behavior. Journal of Personality and Social Psychology 80(1): 125–135.

    Article  Google Scholar 

  • Bargh, J.A. 1997. The automaticity of everyday life. In The automaticity of everyday life: Advances in social cognition, vol. 10, ed. R.S. Wyer Jr., 1–61. Mahwah: Lawrence Erlbaum.

    Google Scholar 

  • Baron, J., and M. Spranca. 1997. Protected values. Organizational Behavior and Human Decision Processes 70: 1–16.

    Article  Google Scholar 

  • Baumeister, R.F. 1998. The self. In Handbook of social psychology, 4th ed, ed. D.T. Gilbert, S.T. Fiske, and G. Lindzey, 680–740. New York: McGraw-Hill.

    Google Scholar 

  • Baumeister, R.F., and J.J. Exline. 1999. Virtue, personality, and social relations: Self-control as the moral muscle. Journal of Personality 67: 1165–1194.

    Article  Google Scholar 

  • Baumeister, R.F., M. Gailliot, C.N. DeWall, and M. Oaten. 2006. Self-regulation and personality: How interventions increase regulatory success, and how depletion moderates the effects of traits on behavior. Journal of Personality 74: 1773–1801.

    Article  Google Scholar 

  • Blasi, A. 1980. Bridging moral cognition and moral action: A critical review of the literature. Psychological Bulletin 8: 1–45.

    Article  Google Scholar 

  • Blasi, A. 1983. Moral cognition and moral action: A theoretical perspective. Developmental Review 3: 178–210.

    Article  Google Scholar 

  • Blasi, A. 2005. Moral character: A psychological approach. In Character psychology and character education, ed. D.K. Lapsley and F.C. Power, 67–100. Notre Dame: University of Notre Dame Press.

    Google Scholar 

  • Brink, D. 1997. Moral motivation. Ethics 108: 4–32.

    Article  Google Scholar 

  • Cacioppo, J.T., R.E. Petty, J.A. Feinstein, and W. Jarvis. 1996. Dispositional differences in cognitive motivation: The life and times of individuals varying in need for cognition. Psychological Bulletin 119(2): 197–253.

    Article  Google Scholar 

  • Carver, C.S., and M.E. Scheier. 1981. Attention and self-regulation: A control theory approach to human behavior. New York: Springer.

    Book  Google Scholar 

  • Carver, C.S., and M.E. Scheier. 1990. Origins and functions of positive and negative affect: A control-process view. Psychological Review 97: 19–35.

    Article  Google Scholar 

  • Chaiken, S. 1980. Heuristic versus systematic information processing and the use of source versus message cues in persuasion. Journal of Personal and Social Psychology 39: 752–766.

    Article  Google Scholar 

  • Chaiken, S., and Y. Trope. 1999. Dual-process theories in social psychology. New York: Guilford.

    Google Scholar 

  • Chambers, D.W. 2011. Developing a self-scoring comprehensive instrument to measure Rest’s four-component model of moral behavior: The moral skills inventory. Journal of Dental Education 75(1): 23–35.

    Google Scholar 

  • Clarkeburn, H. 2002. A test for ethical sensitivity in science. Journal of Moral Education 31(4): 439–453.

    Article  Google Scholar 

  • Colby, A., and W. Damon. 1992. Some do care: Contemporary lives of moral commitment. New York: Free Press.

    Google Scholar 

  • Damasio, A.R. 1994. Descartes’ error: Emotion, reason and the human brain. New York: Harper Perennial.

    Google Scholar 

  • Dane, E., and M.G. Pratt. 2007. Exploring intuition and its role in managerial decision making. Academy of Management Review 32(1): 33–54.

    Article  Google Scholar 

  • Dijksterhuis, A., M.W. Bos, L.F. Nordgren, and R.B. von Baaren. 2006. On making the right choice: The deliberation-without-attention effect. Science 311: 1005–1007.

    Article  Google Scholar 

  • Epstein, S. 1991. Cognitive-experiential self-theory: An integrative theory of personality. In The self with others: Convergences in psychoanalytical, social, and personality psychology, ed. R. Curtis, 111–137. New York: Guilford.

    Google Scholar 

  • Fazio, R.H. 1990. Multiple processes by which attitude guide behavior: The mode model as an integrative framework. Advances in Experimental Social Psychology 23: 75–109.

    Article  Google Scholar 

  • Fine, S. 2010. Cross-cultural integrity testing as a marker of regional corruption rates. International Journal of Selection and Assessment 18: 251–259.

    Article  Google Scholar 

  • Fiske, S.T., and S.E. Taylor. 1991. Social cognition, 2nd ed. New York: McGraw-Hill.

    Google Scholar 

  • Fitzsimons, G.M., and J.A. Bargh. 2004. Automatic self-regulation. In Handbook of self-regulation: Research, theory, and applications, ed. R.F. Baumeister and K.D. Vohs, 151–170. New York: Guilford Press.

    Google Scholar 

  • Forgas, J.P. 1995. Mood and judgment: The affect infusion model (AIM). Psychological Bulletin 117(1): 39–66.

    Article  Google Scholar 

  • Frank, R.H. 1988. Passion within reason: The strategic role of the emotions. New York: Norton.

    Google Scholar 

  • Gibson, R., C. Tanner, and A. Wagner. 2013. Preferences for truthfulness: Heterogenity among and within individuals. American Economic Review 103: 532–548.

    Article  Google Scholar 

  • Gigerenzer, G. 2010. Moral satisficing: Rethinking moral behavior as bounded rationality. Topics in Cognitive Science 2: 528–554.

    Article  Google Scholar 

  • Gigerenzer, G., P.M. Todd, and The ABC Research Group. 1999. Simple heuristics that make us smart. New York: Oxford University Press.

    Google Scholar 

  • Gino, F., M.E. Schweitzer, N.L. Mead, and D. Ariely. 2011. Unable to resist temptation: How self-control depletion promotes unethical behavior. Organizational Behavior and Human Decision Processes 115(2): 191–203.

    Article  Google Scholar 

  • Greene, J.D., and J.M. Paxton. 2009. Patterns of neural activity associated with honest and dishonest moral decisions. Proceedings of the National Academy of Sciences of the United States of America 106(30): 12506–12511.

    Article  Google Scholar 

  • Haidt, J. 2001. The emotional dog and its rational tail: A social intuitionist approach to moral judgment. Psychological Review 108: 814–834.

    Article  Google Scholar 

  • Hanselmann, M., and C. Tanner. 2008. Taboos and conflicts in decision making: Sacred values, decision difficulty, and emotions. Judgment and Decision Making 3: 51–63.

    Google Scholar 

  • Hardy, S.A., and G. Carlo. 2005. Identity as a source of moral motivation. Human Development 48: 232–256.

    Article  Google Scholar 

  • Higgins, E.T. 1996. Knowledge activation: Accessibility, applicability, and salience. In Social psychology: Handbook of basic principles, ed. E.T. Higgins and A.W. Kruglanski, 133–168. New York: Guilford Press.

    Google Scholar 

  • Hoffman, M. 2000. Empathy and moral development: Implications for caring and justice. Cambridge: Cambridge University Press.

    Book  Google Scholar 

  • Hogarth, R.M. 2001. Educating intuition. Chicago: University of Chicago Press.

    Google Scholar 

  • Janis, I.L., and L. Mann. 1977. Decision making: A psychological analysis of conflict, choice, and commitment. New York: Free Press.

    Google Scholar 

  • Jones, T.M. 1991. Ethical decision making by individuals in organizations: An issue-contingent model. Academy of Management Review 16: 366–395.

    Google Scholar 

  • Jordan, J. 2009. A social cognition framework for examining moral awareness in managers and academics. Journal of Business Ethics 84: 237–258.

    Article  Google Scholar 

  • Kahneman, D. 2003. A perspective on judgment and choice: Mapping bounded rationality. American Psychologist 58: 697–720.

    Article  Google Scholar 

  • Keeney, R.L. 1992. Value-focused thinking: A path to creative decision making. Cambridge, MA: Harvard University Press.

    Google Scholar 

  • Klein, G.A. 2008. Naturalistic decision making. Human Factors 50(3): 456–460.

    Article  Google Scholar 

  • Klein, G.A., S. Wolf, L. Militello, and C. Zsambok. 1995. Characteristics of skilled option generation in chess. Organizational Behavior and Human Decision Processes 62(1): 63–69.

    Article  Google Scholar 

  • Kohlberg, L. 1969. Stage and sequence: The cognitive-developmental approach to socialization. In Handbook of socialization theory and research, ed. D.A. Goslin, 347–480. Chicago: Ran McNally.

    Google Scholar 

  • Lapsley, D.K., and P. Hill. 2008. On dual processing and heuristic approaches to moral cognition. Journal of Moral Education 37(3): 313–332.

    Article  Google Scholar 

  • Lapsley, D.K., and D. Narvaez. 2004. A social-cognitive approach to the moral personality. In Moral development, self and identity, ed. D.K. Lapsley and D. Narvaez, 189–212. Mahwah: Erlbaum.

    Google Scholar 

  • Lapsley, D.K., and D. Narvaez. 2005. The psychological foundations of everyday morality and moral expertise. In Character psychology and character education, ed. D.K. Lapsley and F.C. Power, 140–165. Notre Dame: University of Notre Dame Press.

    Google Scholar 

  • Lecky, W.E.H. 1869/2002. History of European morals from Augustus to Charlemagne. Honolulu: University Press of the Pacific.

    Google Scholar 

  • Lennick, D., and F. Kiel. 2005. Moral intelligence: Enhancing business performance and leadership success. Upper Saddle River: Wharton Business Press.

    Google Scholar 

  • Lerner, J., and P.E. Tetlock. 1999. Accounting for the effects of accountability. Psychological Bulletin 125: 255–275.

    Article  Google Scholar 

  • Loewenstein, G., and J.S. Lerner. 2003. The role of affect in decision making. In Handbook of affective sciences, ed. R.J. Davidson, K.R. Scherer, and H.H. Goldsmith, 619–642. Oxford/New York: Oxford University Press.

    Google Scholar 

  • Luce, M.F., J.R. Bettman, and J.W. Payne. 1997. Choice processing in emotionally difficult decisions. Journal of Experimental Psychology: Learning, Memory, and Cognition 23: 384–405.

    Article  Google Scholar 

  • Mead, N.L., R.F. Baumeister, F. Gino, M.E. Schweitzer, and D. Ariely. 2009. Too tired to tell the truth: Self-control resource depletion and dishonesty. Journal of Experimental Social Psychology 45: 594–597.

    Article  Google Scholar 

  • Milgram, S. 1963. Behavioral study of obedience. Journal of Abnormal and Social Psychology 67(4): 371–378.

    Article  Google Scholar 

  • Monin, B., D.A. Pizarro, and J.S. Beer. 2007. Deciding versus reacting: Conceptions of moral judgment and the reason-affect debate. Review of General Psychology 11: 99–111.

    Article  Google Scholar 

  • Narvaez, D. 2005. The neo-Kohlbergian tradition and beyond: Schemas, expertise and character. In Nebraska symposium on motivation, Vol. 51. Moral motivation through the lifespan, ed. G. Carlo and C. Pope-Edwards, 119–163. Lincoln: University of Nebraska Press.

    Google Scholar 

  • Narvaez, D. 2010a. Moral complexity: The fatal attraction of truthiness and the importance of mature moral functioning. Perspectives on Psychological Science 5(2): 163–181.

    Article  Google Scholar 

  • Narvaez, D. 2010b. The emotional foundations of high moral intelligence. In Children’s moral emotions and moral cognition: Developmental and educational perspectives, New directions for child and adolescent development 129, ed. B. Latzko and T. Malti, 77–94. San Francisco: Jossey-Bass.

    Google Scholar 

  • Narvaez, D., D. Lapsley, S. Hagele, and B. Lasky. 2006. Moral chronicity and social information processing: Tests of a social cognitive approach to the moral personality. Journal of Research in Personality 40: 966–985.

    Article  Google Scholar 

  • Nichols, S. 2004. Sentimental rules: On the natural foundations of moral judgment. New York: Oxford University Press.

    Book  Google Scholar 

  • Pedersen, L.J.T. 2009. See no evil: Moral sensitivity in the formulation of business problems. Business Ethics: A European Review 18: 335–348.

    Article  Google Scholar 

  • Petty, R.E., and J.T. Cacioppo. 1986. The elaboration likelihood model of persuasion. In Advances in experimental social psychology, vol. 19, ed. L. Berkowitz, 123–205. New York: Academic.

    Google Scholar 

  • Piaget, J. 1932/1965/1997. The moral judgment of the child. New York: Free Press (earlier issues: New York/London: Simon & Schuster/Kegan, Paul).

    Google Scholar 

  • Plessner, H., and S. Czenna. 2008. The benefits of intuition. In Intuition in judgment and decision making, ed. H. Plessner, C. Betsch, and T. Betsch, 251–266. Mahwah: Lawrence Erlbaum.

    Google Scholar 

  • Prinz, J.J. 2007b. The emotional construction of morals. New York: Oxford University Press.

    Google Scholar 

  • Rest, J.R. 1986. Moral development: Advances in research and theory. New York: Praeger.

    Google Scholar 

  • Reynolds, S.J. 2006. A neurocognitive model of the ethical decision-making process: Implications for study and practice. Journal of Applied Psychology 91(4): 737–748.

    Article  Google Scholar 

  • Reynolds, S.J. 2008. Moral attentiveness: Who pays attention to the moral aspects of life? Journal of Applied Psychology 93(5): 1027–1041.

    Article  Google Scholar 

  • Schlenker, B.R. 2008. Integrity and character: Implications of principled and expedient ethical ideologies. Journal of Social and Clinical Psychology 27(10): 1078–1125.

    Article  Google Scholar 

  • Schwarz, N., and G.L. Clore. 1983. Mood, misattribution and judgments of well-being: Informative and directive functions of affective states. Journal of Personality and Social Psychology 45: 513–523.

    Article  Google Scholar 

  • Sekerka, L.E., and R.P. Bagozzi. 2007. Moral courage in the workplace: Moving to and from the desire and decision to act. Business Ethics: A European Review 16(2): 132–149.

    Article  Google Scholar 

  • Simon, H.A. 1955. A behavioral model of rational choice. Quarterly Journal of Economics 69: 99–118.

    Article  Google Scholar 

  • Simpson, E. 1999. Between internalism and externalism in ethics. The Philosophical Quarterly 49(195): 201–214.

    Article  Google Scholar 

  • Singer, P. 1981. The expanding circle: Ethics and sociobiology. New York: Farrar, Straus & Giroux.

    Google Scholar 

  • Skitka, L.J., C.W. Bauman, and E.G. Sargis. 2005. Moral conviction: Another contributor to attitude strength or something more? Journal of Personality and Social Psychology 88: 895–917.

    Article  Google Scholar 

  • Sloman, S.A. 2002. Two systems of reasoning. In Heuristics and biases, ed. T. Gilovich, D. Griffin, and D. Kahneman, 379–396. New York: Cambridge University Press.

    Chapter  Google Scholar 

  • Slovic, P., M. Finucane, E. Peters, and D.G. MacGregor. 2002. The affect heuristic. In Heuristics and biases, ed. T. Gilovich, D. Griffin, and D. Kahneman, 397–420. New York: Cambridge University Press.

    Chapter  Google Scholar 

  • Smith, E.R., and J. DeCoster. 2000. Dual process models in social and cognitive psychology: Conceptual integration and links to underlying memory systems. Personality and Social Psychology Review 4: 108–131.

    Article  Google Scholar 

  • Sparks, J.R., and S.D. Hunt. 1998. Marketing researcher ethical sensitivity: Conceptualization, measurement, and exploratory investigation. The Journal of Marketing 62(2): 92–109.

    Article  Google Scholar 

  • Tangney, J.P., J. Stuewig, and D.J. Mashek. 2007. Moral emotions and moral behavior. Annual Review of Psychology 58: 345–372.

    Article  Google Scholar 

  • Tanner, C. 2008. Zur Rolle von Geschützten Werten bei Entscheidungen. In Sozialpsychologie und Werte. Beiträge des 23. Hamburger Symposiums zur Methodologie der Sozialpsychologie, Hrsg. E.H. Witte, 172–188. Lengerich: Pabst.

    Google Scholar 

  • Tanner, C. 2009. To act or not to act: Nonconsequentialism in environmental decision making. Ethics and Behavior 19: 479–495.

    Article  Google Scholar 

  • Tanner, C., and D.L. Medin. 2004. Protected values: No omission bias and no framing effects. Psychonomic Bulletin & Review 11: 185–191.

    Article  Google Scholar 

  • Tanner, C., D.L. Medin, and R. Iliev. 2008. Influence of deontological vs. consequentialist orientations on act choices and framing effects: When principles are more important than consequences. European Journal of Social Psychology 38: 757–769.

    Article  Google Scholar 

  • Tanner, C., B. Ryf, and M. Hanselmann. 2009. Geschützte Werte Skala (GWS): Konstruktion und Validierung eines Messinstrumentes [Sacred Value Measure: Construction and validation of an instrument to assess sacred values]. Diagnostica 55: 174–183.

    Article  Google Scholar 

  • Tanner, C., A. Brügger, S. van Schie, and C. Lebherz. 2010. Actions speak louder than words. The benefits of ethical behaviors of leaders. Journal of Psychology 218(4): 225–233.

    Article  Google Scholar 

  • Tetlock, P.E., O.V. Kristel, S.B. Elson, M. Green, and J.S. Lerner. 2000. The psychology of the unthinkable. Taboo trade-offs, forbidden base rates, and heretical counterfactuals. Journal of Personality & Social Psychology 5: 853–870.

    Article  Google Scholar 

  • Thagard, P. 2000. Coherence in thought and action. Cambridge, MA: MIT-Press.

    Google Scholar 

  • Treviño, L.K., and M.E. Brown. 2004. Managing to be ethical: Debunking five business ethics myths. Academy of Management Executive 18(2): 69–83.

    Article  Google Scholar 

  • Treviño, L.K., K. Butterfield, and D. McCabe. 1998. The ethical context in organizations: Influences on employee attitudes and behaviors. Business Ethics Quarterly 8(3): 447–476.

    Article  Google Scholar 

  • Van Luijk, H.E.M., and W. Dubbink. 2011. Moral competence. In European business ethics cases in context, Issues in business ethics, vol. 28, ed. W.D. van Liederkerke and H. van Luijk, 11–17. Dordrecht/New York: Springer.

    Chapter  Google Scholar 

  • Victor, B., and J.B. Cullen. 1988. The organizational bases of ethical work climates. Administrative Science Quarterly 33: 101–125.

    Article  Google Scholar 

  • Wheatley, T., and J. Haidt. 2005. Hypnotically induced disgust makes moral judgments more severe. Psychological Science 16: 780–784.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Carmen Tanner .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2014 Springer International Publishing Switzerland

About this chapter

Cite this chapter

Tanner, C., Christen, M. (2014). Moral Intelligence – A Framework for Understanding Moral Competences. In: Christen, M., van Schaik, C., Fischer, J., Huppenbauer, M., Tanner, C. (eds) Empirically Informed Ethics: Morality between Facts and Norms. Library of Ethics and Applied Philosophy, vol 32. Springer, Cham. https://doi.org/10.1007/978-3-319-01369-5_7

Download citation

Publish with us

Policies and ethics