Abstract
In light of several corporate ethical scandals and the financial crisis many people are asking what can be done to promote moral behavior and to prevent similar transgressions in the future. In this chapter, we argue that beyond cultural and contextual influences, changes do also require agents who are skilled in how to deal with moral issues and how to turn moral standards into actions. In order to specify the abilities that facilitate moral functioning, the present work is designed to put forth a theoretical framework of “Moral Intelligence” which integrates current literature and research on moral decision-making, social cognition and self-regulation theory. The framework’s elementary concepts (which are: the moral compass, moral commitment, moral sensitivity, moral problem solving and moral resoluteness) and the underlying mechanisms are detailed. At the end, the practical value of the advocated model and the question of how to enhance moral intelligence is also briefly discussed.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
Notes
- 1.
This construction is somewhat related to the philosophical discussion with respect to moral externalism and internalism (Brink 1997; Simpson 1999)—i.e. the question whether a specific judgment, in order to be called a “moral judgment”, motivates the corresponding action necessarily or only contingently. In our model (Fig. 7.1), motivation mediates between the content (of the moral compass) and the three stages that turn a specified moral stimulus into a moral behavior. This demonstrates a close connection between a moral term and its motivational force, whenever the term may play a role in moral behavior. Our model is neutral towards the conceptual question with respect to internalism and externalism in moral philosophy, but it assigns motivation a distinguished role compared to the other components.
References
Appiah, K.A. 2010. The honor code: How moral revolutions happen. New York: W.W. Norton & Company.
Aquino, K., and A. Reed II. 2002. The self-importance of moral identity. Journal of Personality and Social Psychology 83(6): 1423–1440.
Aquino, K., A. Reed 2nd, S. Thau, and D. Freeman. 2007. A grotesque and dark beauty: How the self-importance of moral identity and mechanisms of moral disengagement influence cognitive and emotional reactions to war. Journal of Experimental Psychology 43: 385–392.
Atran, S., R. Axelrod, and R. Davis. 2007. Sacred barriers to conflict resolution. Science 317: 1039–1040.
Bandura, A. 1965. Influence of models’ reinforcement contingencies on the acquisition of imitative responses. Journal of Personality and Social Psychology 1: 589–595.
Bandura, A. 1991. Social cognitive theory of moral thought and action. In Handbook of moral behavior and development, vol. 1, ed. K.W. Murtines and J.L. Gewirtz, 45–103. Hillsdale: Erlbaum.
Bandura, A., G.V. Caprara, C. Barbaranelli, C. Pastorelli, and C. Regalia. 2001. Sociocognitive self regulatory mechanisms governing transgressive behavior. Journal of Personality and Social Psychology 80(1): 125–135.
Bargh, J.A. 1997. The automaticity of everyday life. In The automaticity of everyday life: Advances in social cognition, vol. 10, ed. R.S. Wyer Jr., 1–61. Mahwah: Lawrence Erlbaum.
Baron, J., and M. Spranca. 1997. Protected values. Organizational Behavior and Human Decision Processes 70: 1–16.
Baumeister, R.F. 1998. The self. In Handbook of social psychology, 4th ed, ed. D.T. Gilbert, S.T. Fiske, and G. Lindzey, 680–740. New York: McGraw-Hill.
Baumeister, R.F., and J.J. Exline. 1999. Virtue, personality, and social relations: Self-control as the moral muscle. Journal of Personality 67: 1165–1194.
Baumeister, R.F., M. Gailliot, C.N. DeWall, and M. Oaten. 2006. Self-regulation and personality: How interventions increase regulatory success, and how depletion moderates the effects of traits on behavior. Journal of Personality 74: 1773–1801.
Blasi, A. 1980. Bridging moral cognition and moral action: A critical review of the literature. Psychological Bulletin 8: 1–45.
Blasi, A. 1983. Moral cognition and moral action: A theoretical perspective. Developmental Review 3: 178–210.
Blasi, A. 2005. Moral character: A psychological approach. In Character psychology and character education, ed. D.K. Lapsley and F.C. Power, 67–100. Notre Dame: University of Notre Dame Press.
Brink, D. 1997. Moral motivation. Ethics 108: 4–32.
Cacioppo, J.T., R.E. Petty, J.A. Feinstein, and W. Jarvis. 1996. Dispositional differences in cognitive motivation: The life and times of individuals varying in need for cognition. Psychological Bulletin 119(2): 197–253.
Carver, C.S., and M.E. Scheier. 1981. Attention and self-regulation: A control theory approach to human behavior. New York: Springer.
Carver, C.S., and M.E. Scheier. 1990. Origins and functions of positive and negative affect: A control-process view. Psychological Review 97: 19–35.
Chaiken, S. 1980. Heuristic versus systematic information processing and the use of source versus message cues in persuasion. Journal of Personal and Social Psychology 39: 752–766.
Chaiken, S., and Y. Trope. 1999. Dual-process theories in social psychology. New York: Guilford.
Chambers, D.W. 2011. Developing a self-scoring comprehensive instrument to measure Rest’s four-component model of moral behavior: The moral skills inventory. Journal of Dental Education 75(1): 23–35.
Clarkeburn, H. 2002. A test for ethical sensitivity in science. Journal of Moral Education 31(4): 439–453.
Colby, A., and W. Damon. 1992. Some do care: Contemporary lives of moral commitment. New York: Free Press.
Damasio, A.R. 1994. Descartes’ error: Emotion, reason and the human brain. New York: Harper Perennial.
Dane, E., and M.G. Pratt. 2007. Exploring intuition and its role in managerial decision making. Academy of Management Review 32(1): 33–54.
Dijksterhuis, A., M.W. Bos, L.F. Nordgren, and R.B. von Baaren. 2006. On making the right choice: The deliberation-without-attention effect. Science 311: 1005–1007.
Epstein, S. 1991. Cognitive-experiential self-theory: An integrative theory of personality. In The self with others: Convergences in psychoanalytical, social, and personality psychology, ed. R. Curtis, 111–137. New York: Guilford.
Fazio, R.H. 1990. Multiple processes by which attitude guide behavior: The mode model as an integrative framework. Advances in Experimental Social Psychology 23: 75–109.
Fine, S. 2010. Cross-cultural integrity testing as a marker of regional corruption rates. International Journal of Selection and Assessment 18: 251–259.
Fiske, S.T., and S.E. Taylor. 1991. Social cognition, 2nd ed. New York: McGraw-Hill.
Fitzsimons, G.M., and J.A. Bargh. 2004. Automatic self-regulation. In Handbook of self-regulation: Research, theory, and applications, ed. R.F. Baumeister and K.D. Vohs, 151–170. New York: Guilford Press.
Forgas, J.P. 1995. Mood and judgment: The affect infusion model (AIM). Psychological Bulletin 117(1): 39–66.
Frank, R.H. 1988. Passion within reason: The strategic role of the emotions. New York: Norton.
Gibson, R., C. Tanner, and A. Wagner. 2013. Preferences for truthfulness: Heterogenity among and within individuals. American Economic Review 103: 532–548.
Gigerenzer, G. 2010. Moral satisficing: Rethinking moral behavior as bounded rationality. Topics in Cognitive Science 2: 528–554.
Gigerenzer, G., P.M. Todd, and The ABC Research Group. 1999. Simple heuristics that make us smart. New York: Oxford University Press.
Gino, F., M.E. Schweitzer, N.L. Mead, and D. Ariely. 2011. Unable to resist temptation: How self-control depletion promotes unethical behavior. Organizational Behavior and Human Decision Processes 115(2): 191–203.
Greene, J.D., and J.M. Paxton. 2009. Patterns of neural activity associated with honest and dishonest moral decisions. Proceedings of the National Academy of Sciences of the United States of America 106(30): 12506–12511.
Haidt, J. 2001. The emotional dog and its rational tail: A social intuitionist approach to moral judgment. Psychological Review 108: 814–834.
Hanselmann, M., and C. Tanner. 2008. Taboos and conflicts in decision making: Sacred values, decision difficulty, and emotions. Judgment and Decision Making 3: 51–63.
Hardy, S.A., and G. Carlo. 2005. Identity as a source of moral motivation. Human Development 48: 232–256.
Higgins, E.T. 1996. Knowledge activation: Accessibility, applicability, and salience. In Social psychology: Handbook of basic principles, ed. E.T. Higgins and A.W. Kruglanski, 133–168. New York: Guilford Press.
Hoffman, M. 2000. Empathy and moral development: Implications for caring and justice. Cambridge: Cambridge University Press.
Hogarth, R.M. 2001. Educating intuition. Chicago: University of Chicago Press.
Janis, I.L., and L. Mann. 1977. Decision making: A psychological analysis of conflict, choice, and commitment. New York: Free Press.
Jones, T.M. 1991. Ethical decision making by individuals in organizations: An issue-contingent model. Academy of Management Review 16: 366–395.
Jordan, J. 2009. A social cognition framework for examining moral awareness in managers and academics. Journal of Business Ethics 84: 237–258.
Kahneman, D. 2003. A perspective on judgment and choice: Mapping bounded rationality. American Psychologist 58: 697–720.
Keeney, R.L. 1992. Value-focused thinking: A path to creative decision making. Cambridge, MA: Harvard University Press.
Klein, G.A. 2008. Naturalistic decision making. Human Factors 50(3): 456–460.
Klein, G.A., S. Wolf, L. Militello, and C. Zsambok. 1995. Characteristics of skilled option generation in chess. Organizational Behavior and Human Decision Processes 62(1): 63–69.
Kohlberg, L. 1969. Stage and sequence: The cognitive-developmental approach to socialization. In Handbook of socialization theory and research, ed. D.A. Goslin, 347–480. Chicago: Ran McNally.
Lapsley, D.K., and P. Hill. 2008. On dual processing and heuristic approaches to moral cognition. Journal of Moral Education 37(3): 313–332.
Lapsley, D.K., and D. Narvaez. 2004. A social-cognitive approach to the moral personality. In Moral development, self and identity, ed. D.K. Lapsley and D. Narvaez, 189–212. Mahwah: Erlbaum.
Lapsley, D.K., and D. Narvaez. 2005. The psychological foundations of everyday morality and moral expertise. In Character psychology and character education, ed. D.K. Lapsley and F.C. Power, 140–165. Notre Dame: University of Notre Dame Press.
Lecky, W.E.H. 1869/2002. History of European morals from Augustus to Charlemagne. Honolulu: University Press of the Pacific.
Lennick, D., and F. Kiel. 2005. Moral intelligence: Enhancing business performance and leadership success. Upper Saddle River: Wharton Business Press.
Lerner, J., and P.E. Tetlock. 1999. Accounting for the effects of accountability. Psychological Bulletin 125: 255–275.
Loewenstein, G., and J.S. Lerner. 2003. The role of affect in decision making. In Handbook of affective sciences, ed. R.J. Davidson, K.R. Scherer, and H.H. Goldsmith, 619–642. Oxford/New York: Oxford University Press.
Luce, M.F., J.R. Bettman, and J.W. Payne. 1997. Choice processing in emotionally difficult decisions. Journal of Experimental Psychology: Learning, Memory, and Cognition 23: 384–405.
Mead, N.L., R.F. Baumeister, F. Gino, M.E. Schweitzer, and D. Ariely. 2009. Too tired to tell the truth: Self-control resource depletion and dishonesty. Journal of Experimental Social Psychology 45: 594–597.
Milgram, S. 1963. Behavioral study of obedience. Journal of Abnormal and Social Psychology 67(4): 371–378.
Monin, B., D.A. Pizarro, and J.S. Beer. 2007. Deciding versus reacting: Conceptions of moral judgment and the reason-affect debate. Review of General Psychology 11: 99–111.
Narvaez, D. 2005. The neo-Kohlbergian tradition and beyond: Schemas, expertise and character. In Nebraska symposium on motivation, Vol. 51. Moral motivation through the lifespan, ed. G. Carlo and C. Pope-Edwards, 119–163. Lincoln: University of Nebraska Press.
Narvaez, D. 2010a. Moral complexity: The fatal attraction of truthiness and the importance of mature moral functioning. Perspectives on Psychological Science 5(2): 163–181.
Narvaez, D. 2010b. The emotional foundations of high moral intelligence. In Children’s moral emotions and moral cognition: Developmental and educational perspectives, New directions for child and adolescent development 129, ed. B. Latzko and T. Malti, 77–94. San Francisco: Jossey-Bass.
Narvaez, D., D. Lapsley, S. Hagele, and B. Lasky. 2006. Moral chronicity and social information processing: Tests of a social cognitive approach to the moral personality. Journal of Research in Personality 40: 966–985.
Nichols, S. 2004. Sentimental rules: On the natural foundations of moral judgment. New York: Oxford University Press.
Pedersen, L.J.T. 2009. See no evil: Moral sensitivity in the formulation of business problems. Business Ethics: A European Review 18: 335–348.
Petty, R.E., and J.T. Cacioppo. 1986. The elaboration likelihood model of persuasion. In Advances in experimental social psychology, vol. 19, ed. L. Berkowitz, 123–205. New York: Academic.
Piaget, J. 1932/1965/1997. The moral judgment of the child. New York: Free Press (earlier issues: New York/London: Simon & Schuster/Kegan, Paul).
Plessner, H., and S. Czenna. 2008. The benefits of intuition. In Intuition in judgment and decision making, ed. H. Plessner, C. Betsch, and T. Betsch, 251–266. Mahwah: Lawrence Erlbaum.
Prinz, J.J. 2007b. The emotional construction of morals. New York: Oxford University Press.
Rest, J.R. 1986. Moral development: Advances in research and theory. New York: Praeger.
Reynolds, S.J. 2006. A neurocognitive model of the ethical decision-making process: Implications for study and practice. Journal of Applied Psychology 91(4): 737–748.
Reynolds, S.J. 2008. Moral attentiveness: Who pays attention to the moral aspects of life? Journal of Applied Psychology 93(5): 1027–1041.
Schlenker, B.R. 2008. Integrity and character: Implications of principled and expedient ethical ideologies. Journal of Social and Clinical Psychology 27(10): 1078–1125.
Schwarz, N., and G.L. Clore. 1983. Mood, misattribution and judgments of well-being: Informative and directive functions of affective states. Journal of Personality and Social Psychology 45: 513–523.
Sekerka, L.E., and R.P. Bagozzi. 2007. Moral courage in the workplace: Moving to and from the desire and decision to act. Business Ethics: A European Review 16(2): 132–149.
Simon, H.A. 1955. A behavioral model of rational choice. Quarterly Journal of Economics 69: 99–118.
Simpson, E. 1999. Between internalism and externalism in ethics. The Philosophical Quarterly 49(195): 201–214.
Singer, P. 1981. The expanding circle: Ethics and sociobiology. New York: Farrar, Straus & Giroux.
Skitka, L.J., C.W. Bauman, and E.G. Sargis. 2005. Moral conviction: Another contributor to attitude strength or something more? Journal of Personality and Social Psychology 88: 895–917.
Sloman, S.A. 2002. Two systems of reasoning. In Heuristics and biases, ed. T. Gilovich, D. Griffin, and D. Kahneman, 379–396. New York: Cambridge University Press.
Slovic, P., M. Finucane, E. Peters, and D.G. MacGregor. 2002. The affect heuristic. In Heuristics and biases, ed. T. Gilovich, D. Griffin, and D. Kahneman, 397–420. New York: Cambridge University Press.
Smith, E.R., and J. DeCoster. 2000. Dual process models in social and cognitive psychology: Conceptual integration and links to underlying memory systems. Personality and Social Psychology Review 4: 108–131.
Sparks, J.R., and S.D. Hunt. 1998. Marketing researcher ethical sensitivity: Conceptualization, measurement, and exploratory investigation. The Journal of Marketing 62(2): 92–109.
Tangney, J.P., J. Stuewig, and D.J. Mashek. 2007. Moral emotions and moral behavior. Annual Review of Psychology 58: 345–372.
Tanner, C. 2008. Zur Rolle von Geschützten Werten bei Entscheidungen. In Sozialpsychologie und Werte. Beiträge des 23. Hamburger Symposiums zur Methodologie der Sozialpsychologie, Hrsg. E.H. Witte, 172–188. Lengerich: Pabst.
Tanner, C. 2009. To act or not to act: Nonconsequentialism in environmental decision making. Ethics and Behavior 19: 479–495.
Tanner, C., and D.L. Medin. 2004. Protected values: No omission bias and no framing effects. Psychonomic Bulletin & Review 11: 185–191.
Tanner, C., D.L. Medin, and R. Iliev. 2008. Influence of deontological vs. consequentialist orientations on act choices and framing effects: When principles are more important than consequences. European Journal of Social Psychology 38: 757–769.
Tanner, C., B. Ryf, and M. Hanselmann. 2009. Geschützte Werte Skala (GWS): Konstruktion und Validierung eines Messinstrumentes [Sacred Value Measure: Construction and validation of an instrument to assess sacred values]. Diagnostica 55: 174–183.
Tanner, C., A. Brügger, S. van Schie, and C. Lebherz. 2010. Actions speak louder than words. The benefits of ethical behaviors of leaders. Journal of Psychology 218(4): 225–233.
Tetlock, P.E., O.V. Kristel, S.B. Elson, M. Green, and J.S. Lerner. 2000. The psychology of the unthinkable. Taboo trade-offs, forbidden base rates, and heretical counterfactuals. Journal of Personality & Social Psychology 5: 853–870.
Thagard, P. 2000. Coherence in thought and action. Cambridge, MA: MIT-Press.
Treviño, L.K., and M.E. Brown. 2004. Managing to be ethical: Debunking five business ethics myths. Academy of Management Executive 18(2): 69–83.
Treviño, L.K., K. Butterfield, and D. McCabe. 1998. The ethical context in organizations: Influences on employee attitudes and behaviors. Business Ethics Quarterly 8(3): 447–476.
Van Luijk, H.E.M., and W. Dubbink. 2011. Moral competence. In European business ethics cases in context, Issues in business ethics, vol. 28, ed. W.D. van Liederkerke and H. van Luijk, 11–17. Dordrecht/New York: Springer.
Victor, B., and J.B. Cullen. 1988. The organizational bases of ethical work climates. Administrative Science Quarterly 33: 101–125.
Wheatley, T., and J. Haidt. 2005. Hypnotically induced disgust makes moral judgments more severe. Psychological Science 16: 780–784.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2014 Springer International Publishing Switzerland
About this chapter
Cite this chapter
Tanner, C., Christen, M. (2014). Moral Intelligence – A Framework for Understanding Moral Competences. In: Christen, M., van Schaik, C., Fischer, J., Huppenbauer, M., Tanner, C. (eds) Empirically Informed Ethics: Morality between Facts and Norms. Library of Ethics and Applied Philosophy, vol 32. Springer, Cham. https://doi.org/10.1007/978-3-319-01369-5_7
Download citation
DOI: https://doi.org/10.1007/978-3-319-01369-5_7
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-01368-8
Online ISBN: 978-3-319-01369-5
eBook Packages: Humanities, Social Sciences and LawPhilosophy and Religion (R0)