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Phrasing and Timing Information Dissemination in Organizations: Results of an Agent-Based Simulation

  • Doris A. Behrens
  • Silvia Berlinger
  • Friederike Wall
Chapter
Part of the Lecture Notes in Economics and Mathematical Systems book series (LNE, volume 669)

Abstract

This paper analyzes how managers suffering from decision-making biases in interrelated decision processes affect the performance of an overall business organization. To perform the analysis, we utilize an NK-type agent-based simulation model, in which decision-making is represented by adaptive walks on performance landscapes. We find that organizational performance holds up well, if the decision problem breaks into disjointed sub-problems. If decisions are, however, highly cross-related between departments, the overall organization’s performance degrades, while both negatively phrasing information and relying more heavily on recently derived information account for an improvement. The effect of positively phrasing information that is relevant for decision-making works towards the same direction, but much more reluctantly. These results cautiously raise doubt about the claim that decision-making should always be as rational as possible.

Notes

Acknowledgements

This work was carried out within the framework of the SOSIE project and was supported by Lakeside Labs GmbH. It was funded by the European Regional Development Fund (ERDF) and the Carinthian Economic Promotion Fund (KWF) under grant no. 20214/23793/35529.

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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Doris A. Behrens
    • 1
    • 2
  • Silvia Berlinger
    • 3
  • Friederike Wall
    • 1
  1. 1.Department of Controlling and Strategic ManagementAlpen-Adria Universität KlagenfurtKlagenfurt am WörtherseeAustria
  2. 2.Department of Mathematical Methods in Economics, Research Unit for Operations Research and Control SystemsVienna University of TechnologyViennaAustria
  3. 3.Ilogs AGZugSwitzerland

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