Combination of Information Sources in Travel Planning A Cross-national Study

  • Ingvar Tjostheim
  • Iis P. Tussyadiah
  • Sigrid Oterholm Hoem
Conference paper


This paper presents results from a study about the Internet as an information source for travel planning based on interviews with travelers in 13 countries in 2005. In 1997, a similar large scale survey was carried out in 15 European countries. The study shows a dramatic but well known change in information sources used by travelers since 1997. The Internet has become the most preferred information source by approximately 50% of the travelers. Travelers using the Internet as their primary source of information mostly combine it with other sources such as friends and relatives, brochures, guidebooks, and travel agents. A logistic regression analysis was performed in order to study the significance of demographics and countries on the preference of Internet as the first information source.


Internet information source information search travel planning consumer behavior cross-national study 


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Copyright information

© Springer-Verlag Wien 2007

Authors and Affiliations

  • Ingvar Tjostheim
    • 1
  • Iis P. Tussyadiah
    • 1
  • Sigrid Oterholm Hoem
    • 2
  1. 1.Temple UniversityTemple
  2. 2.InnovationNorway

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