Abstract
The evolution of industrialized societies in the 20th century has led to the diffusion of systems for the production of goods and services with a high degree of complexity linked to the large scale and/or the high level of automation and information technology. The idea of scientific management, which emerged at the beginning of the century, clearly indicated the need for an explicit, rational “functional representation” of the new production systems, which would replace the implicit, intuitive operational knowledge typical of the traditional workshop. This kind of representation would be helpful in overcoming the intrinsic uncertainty regarding the behavior of the system, which cannot be explained on the sole basis of the behavior of its single components.
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Lucertini, M. (2004). Coping With Complexity in the Management of Organized Systems. In: Gasca, A.M., Lucertini, M., Nicolò, F. (eds) Technological Concepts and Mathematical Models in the Evolution of Modern Engineering Systems. Birkhäuser, Basel. https://doi.org/10.1007/978-3-0348-7951-4_9
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DOI: https://doi.org/10.1007/978-3-0348-7951-4_9
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