Abstract
Teleworking or telecommuting implies that employees perform their duties mainly from home or outside the facilities of the organizations to which they belong. The growth of academic and scientific interest in teleworking has accelerated markedly since the Covid-19 pandemic. The present study contributes to the academic research area of teleworking by organizing and structuring existing knowledge using a bibliometric approach. This study has selected Scopus as a database, and the applied search strategy has generated 8,692 documents. The descriptive analyses (using performance measures) conducted on this body of literature have confirmed the rapid increase in academic and scientific publications. The results indicate that the research on teleworking can be characterized as a multidisciplinary field, where the institutions and universities of developed countries play a leading role. Science mapping establishes the following four areas of research: 1) technological aspects that support teleworking, 2) advantages and disadvantages of teleworking, 3) human aspects of teleworking, and 4) Covid-19, teleworking, and home. The analysis of overlay visualization of terms helps identify the historical evolution of the topics of interest. This evolution starts from issues focused on technology and then addresses the issue of the human being as the center of interest. In recent years, the interest has focused on the Covid-19 pandemic. Finally, the present work discusses these research results and provides guidelines for future studies.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Bentley, T.A., Teo, S.T.T., McLeod, L., Tan, F., Bosua, R., Gloet, M.: The role of organisational support in teleworker wellbeing: a socio-technical systems approach. Appl. Ergon. 52, 207–215 (2016)
Belzunegui-Eraso, A., Erro-Garcés, A.: Teleworking in the context of the Covid-19 crisis. Sustainability 12, 3662 (2020)
Dingel, J.I., Neiman, B.: How many jobs can be done at home? J. Public Econ. 189, 104235 (2020)
Cruz-Cárdenas, J., Zabelina, E., Guadalupe-Lanas, J., Palacio-Fierro, A., Ramos-Galarza, C.: COVID-19, consumer behavior, technology, and society: a literature review and bibliometric analysis. Technol. Forecast. Soc. Change 173, 121179 (2021)
Charalampous, M., Grant, C.A., Tramontano, C., Michailidis, E.: Systematically reviewing remote e-workers’ well-being at work: multi-dimensional approach. Eur. J. Work Organ. Psychol. 28(1), 51–73 (2019)
Felstead, A., Henseke, G.: Assessing the growth of remote working and its consequences for effort, well-being and work-life balance. New Technol. Work Employ. 32(3), 195–212 (2017)
Kraus, S., Ferraris, A., Bertello, A.: The future of work: how innovation and digitalization re-shape the workplace. J. Innov. Knowl. 8(4), 1004380 (2023)
Wang, B., Liu, Y., Qian, J., Parker, S.K.: Achieving effective remote working during the Covid-19 pandemic: a work design perspective. Appl. Psychol. 70(1), 16–59 (2021)
Xiong, A., Xia, S., He, Q., Ameen, N., Yan, J., Jones, P.: When will employees accept remote working? The impact of gender and internet skills. J. Innov. Knowl. 8(3), 100402 (2023)
Cruz-Cárdenas, J., Zabelina, E., Deyneka, O., Palacio-Fierro, A., Guadalupe-Lanas, J., Ramos-Galarza, C.: Smartphones and higher education: mapping the field. In: Salvendy, G., Wei, J. (eds.) HCII 2023. LNCS, vol. 14052, pp. 253–261. Springer, Cham (2023). https://doi.org/10.1007/978-3-031-35921-7_17
Donthu, N., Kumar, S., Mukherjee, D., Pandey, N., Lim, W.N.: How to conduct a bibliometric analysis: an overview and guidelines. J. Bus. Res. 133, 285–296 (2021)
Linnenluecke, M.K., Marrone, M., Singh, A.K.: Conducting systematic literature reviews and bibliometric analyses. Aust. J. Manag. 45(2), 175–194 (2020)
Noyons, E.C.M., Moed, H.F., Van Raan, A.F.J.: Integrating research performance analysis and science mapping. Scientometrics 46, 591–604 (1999)
Cruz-Cárdenas, J., Ramos-Galarza, C., Guadalupe-Lanas, J., Palacio-Fierro, A., Galarraga-Carvajal, M.: Bibliometric analysis of existing knowledge on digital transformation in higher education. In: Meiselwitz, G., et al. (eds.) HCII 2022. LNCS, vol. 13517, pp. 231–240. Springer, Cham (2022). https://doi.org/10.1007/978-3-031-22131-6_17
Van Eck, N.J., Waltman, L.: Manual for VOSviewer version 1.6.20 (2023). https://www.vosviewer.com/documentation/Manual_VOSviewer_1.6.15.pdf
Van Eck, N.J., Waltman, L.: Software survey: VOSviewer, a computer program for bibliometric mapping. Scientometrics 84(2), 523–538 (2010)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2024 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Cruz-Cárdenas, J., Ramos-Galarza, C., Zabelina, E., Deyneka, O., Palacio-Fierro, A. (2024). A Bibliometric Approach to Existing Literature on Teleworking. In: Nah, F.FH., Siau, K.L. (eds) HCI in Business, Government and Organizations. HCII 2024. Lecture Notes in Computer Science, vol 14721. Springer, Cham. https://doi.org/10.1007/978-3-031-61318-0_1
Download citation
DOI: https://doi.org/10.1007/978-3-031-61318-0_1
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-61317-3
Online ISBN: 978-3-031-61318-0
eBook Packages: Computer ScienceComputer Science (R0)