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Agile User-Centered Design Framework to Support the Development of E-Health for Patient Education

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Computer and Information Science and Engineering

Part of the book series: Studies in Computational Intelligence ((SCI,volume 1156))

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Abstract

The integration of Agile and User-centered design (UCD) methodologies combines the advantages of intensive user and stakeholder involvement and rapid delivery, and enables continuous improvement in software quality through iterative development and multiple evaluations. Although much progress has been made, the integration of Agile and UCD remains challenging, especially in e-health systems. Despite these challenges, e-health systems can obtain greater benefits from Agile-UCD methodologies. This study proposes Agile-UCD framework to support the development of e-health systems, specifically for patient education. The framework comprises of two sections: user research and analysis, and sprint iteration. Rigorous user research and the extensive involvement of users and stakeholders aim to deliver accurate requirements that ensure patient safety, improve efficiency, increase user satisfaction, and comply with health regulations and standards. Sprint iteration enables continuous improvement from the early version, leading to a higher-quality health system delivery. The proposed framework was tested using two health education applications for patients. The results from the usability evaluation and adoption assessment survey indicate the suitability and advantages of the proposed framework in managing requirements and developing systems that best match user needs.

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Acknowledgements

This research was funded by Direktorat Riset, Teknologi, dan Pengabdian Masyarakat, Kementerian Pendidikan, Kebudayaan, Riset, dan Teknologi, Republik Indonesia through Penelitian Dasar Unggulan Perguruan Tinggi (PDUPT), grant number 010/E5/PG.02.00.PT/2022 and 772/UN3.15/PT/2022.

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Authors and Affiliations

  1. Information System Study Program, Faculty of Science and Technology, Universitas Airlangga, Kampus C Mulyorejo, 60115, Surabaya, Indonesia

    Ira Puspitasari & Nania Nuzulita

  2. Department of Computer Science and Information Engineering, College of Information and Electrical Engineering, Asia University, Taichung, 41354, Taiwan

    Chin-Sung Hsiao

Authors
  1. Ira Puspitasari
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  2. Nania Nuzulita
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  3. Chin-Sung Hsiao
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Corresponding author

Correspondence to Ira Puspitasari .

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Editors and Affiliations

  1. Department of Computer Science, Software Engineering and Information Technology Institute, Central Michigan University, Mount Pleasant, MI, USA

    Roger Lee

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Puspitasari, I., Nuzulita, N., Hsiao, CS. (2024). Agile User-Centered Design Framework to Support the Development of E-Health for Patient Education. In: Lee, R. (eds) Computer and Information Science and Engineering. Studies in Computational Intelligence, vol 1156. Springer, Cham. https://doi.org/10.1007/978-3-031-57037-7_10

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