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Contribution of the Resilience of the Hospital Supply Chain to the Mitigation of the Negative Consequences of the COVID-19 Pandemic: The Case of Agadir Regional Hospital

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Management and Resilience of African Organizations in Times of Crisis (CBIAC 2023)

Part of the book series: Springer Proceedings in Business and Economics ((SPBE))

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Abstract

This paper investigates the supply chain resilience measures adopted by the Regional Hospital Center of Agadir (RHC Agadir) during the COVID-19 pandemic. The crisis underscored the vital importance of logistics and supply chain management in hospitals, highlighting their pivotal role in patient care. The study aims to identify essential resilience strategies to stabilize a hospital’s supply chain during such pandemics. Drawing from diverse theoretical and empirical research, the study uncovers various resilience techniques employed by hospitals to counter supply chain disruptions. Our findings affirm the significant impact of COVID-19 on the supply chain, but resilience measures effectively reduced its disruptive consequences. Consequently, this research at RHC Agadir offers insights into risk mitigation and suggests a resilient supply chain framework for the Moroccan hospital sector, equipping them to face future challenges and risks.

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Author information

Authors and Affiliations

  1. Sidi Mohammed Ben Abdellah University, Fez, Morocco

    Karim Milou & Samira Touate

  2. The National School of Public Health, Rabat, Morocco

    Majda Felouati

Authors
  1. Karim Milou
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  2. Samira Touate
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  3. Majda Felouati
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Corresponding author

Correspondence to Karim Milou .

Editor information

Editors and Affiliations

  1. Stevens Institute of Technology, Whiting, NJ, USA

    Shani D. Carter

  2. Ibn Zohr University, Agadir, Morocco

    Sara Bensal

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Milou, K., Touate, S., Felouati, M. (2024). Contribution of the Resilience of the Hospital Supply Chain to the Mitigation of the Negative Consequences of the COVID-19 Pandemic: The Case of Agadir Regional Hospital. In: Carter, S.D., Bensal, S. (eds) Management and Resilience of African Organizations in Times of Crisis. CBIAC 2023. Springer Proceedings in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-031-56007-1_9

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