Skip to main content

The Relationship Between Innovation and Organizational Resilience in the Context of Moroccan SMEs

  • Conference paper
  • First Online:
Management and Resilience of African Organizations in Times of Crisis (CBIAC 2023)

Part of the book series: Springer Proceedings in Business and Economics ((SPBE))

  • 8 Accesses

Abstract

Organizations are currently operating in an increasingly turbulent environment. In response, a number of studies have highlighted the importance of developing resilience within companies. Given their role in the economy of many countries (particularly Morocco) and their vulnerability and sensitivity to environmental hazards, SMEs are particularly concerned. Moreover, research has shown that SMEs suffer most in times of crisis and are the least prepared of all organizations. Previous research has identified several determinants that explain organizational resilience, including innovation. Hence, the following question: “To what extent does innovation contribute to the organizational resilience of SMEs to crises?” To this end, a qualitative study was carried out among various SMEs in order to answer the question. The choice of a qualitative approach was justified by the desire to explore in depth the relationship between the two concepts. The results show a significant impact of innovation in SME’s resilience.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 149.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 199.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Alexander, D. E. (2013). Resilience and disaster risk reduction: An etymological journey. Natural Hazards and Earth System Sciences, 13(11), 2707–2716.

    Article  Google Scholar 

  • Altintas, G., & Royer, I. (2009). Renforcement de la résilience par un apprentissage post-crise: une étude longitudinale sur deux périodes de turbulence. M@ n@ gement, 12(4), 266–293.

    Article  Google Scholar 

  • Anadón, M., & Savoie-Zajc, L. (2007). La recherche-action dans certains pays anglo-saxons et latino-américains: une forme de recherche participative. Recherches participatives: multiples regards, 1, 13–30.

    Google Scholar 

  • Annarelli, A., & Nonino, F. (2016). Strategic and operational management of organizational resilience: Current state of research and future directions. Omega, 62, 1–18.

    Article  Google Scholar 

  • Baker, T., & Nelson, R. E. (2005). Creating something from nothing: Resource construction through entrepreneurial bricolage. Administrative Science Quarterly, 50(3), 329–366.

    Article  Google Scholar 

  • Bantel, K. A., & Jackson, S. E. (1989). Top management and innovations in banking: Does the composition of the top team make a difference? Strategic Management Journal, 10(S1), 107–124.

    Article  Google Scholar 

  • Battisti, M., & Deakins, D. (2017). The relationship between dynamic capabilities, the firm’s resource base and performance in a post-disaster environment. International Small Business Journal, 35(1), 78–98.

    Article  Google Scholar 

  • Boin, A. (2005). From crisis to disaster: Towards an integrative perspective (pp. 153–172). What is a disaster.

    Google Scholar 

  • Bouaziz, F., & Smaoui Hachicha, Z. (2018). Strategic human resource management practices and organizational resilience. Journal of Management Development, 37(7), 537–551.

    Article  Google Scholar 

  • Bourletidis, K., & Triantafyllopoulos, Y. (2014). SMEs survival in time of crisis: Strategies, tactics and commercial success stories. Procedia-Social and Behavioral Sciences, 148, 639–644.

    Article  Google Scholar 

  • Branicki, L. J., Sullivan-Taylor, B., & Livschitz, S. R. (2018). How entrepreneurial resilience generates resilient SMEs. International Journal of Entrepreneurial Behavior & Research, 24(7), 1244–1263.

    Article  Google Scholar 

  • Buliga, O., Scheiner, C. W., & Voigt, K. I. (2016). Business model innovation and organizational resilience: Towards an integrated conceptual framework. Journal of Business Economics, 86, 647–670.

    Article  Google Scholar 

  • Burnard, K., Bhamra, R., & Tsinopoulos, C. (2018). Building organizational resilience: Four configurations. IEEE Transactions on Engineering Management, 65(3), 351–362.

    Article  Google Scholar 

  • Chrisman, J. J., Chua, J. H., & Steier, L. P. (2011). Resilience of family firms: An introduction. Entrepreneurship Theory and Practice, 35(6), 1107–1119.

    Article  Google Scholar 

  • Cioppi, M., Musso, F., Pencarelli, T., & Savelli, E. (2014). Economic crisis and SMEs’ behavior: An analysis on the furniture sector in Italy. International Journal of Economic Behavior (IJEB), 4(1), 115–126.

    Google Scholar 

  • Conz, E., Denicolai, S., & Zucchella, A. (2017). The resilience strategies of SMEs in mature clusters. Journal of Enterprising Communities: People and Places in the Global Economy, 11(1), 186–210.

    Article  Google Scholar 

  • Creswell, J. W., & Clark, V. L. P. (2007). Designing and conducting mixed methods research. Sage Publications.

    Google Scholar 

  • Daft, R. L. (1978). A dual-core model of organizational innovation. Academy of Management Journal, 21(2), 193–210.

    Article  Google Scholar 

  • Damanpour, F., & Aravind, D. (2006). Product and process innovations: A review of organizational and environmental determinants. Innovation, Science, and Industrial Change: A Research Handbook, 38–66.

    Google Scholar 

  • Damanpour, F., & Wischnevsky, J. D. (2006). Research on innovation in organizations: Distinguishing innovation-generating from innovation-adopting organizations. Journal of Engineering and Technology Management, 23(4), 269–291.

    Article  Google Scholar 

  • Demmer, W. A., Vickery, S. K., & Calantone, R. (2011). Engendering resilience in small-and medium-sized enterprises (SMEs): A case study of Demmer corporation. International Journal of Production Research, 49(18), 5395–5413.

    Article  Google Scholar 

  • Doern, R. (2016). Entrepreneurship and crisis management: The experiences of small businesses during the London 2011 riots. International Small Business Journal, 34(3), 276–302.

    Article  Google Scholar 

  • Edgeman, R. (2015). Strategic resistance for sustaining enterprise relevance: A paradigm for sustainable enterprise excellence, resilience and robustness. International Journal of Productivity and Performance Management, 64(3), 318–333.

    Article  Google Scholar 

  • Edquist, C., Hommen, L., & McKelvey, M. D. (2001). Innovation and employment: Process versus product innovation. Edward Elgar Publishing.

    Book  Google Scholar 

  • Epler, R. T., & Leach, M. P. (2021). An examination of salesperson bricolage during a critical sales disruption: Selling during the Covid-19 pandemic. Industrial Marketing Management, 95, 114–127.

    Article  Google Scholar 

  • Evan, W. M. (1966). Organizational lag. Human Organizations, 25(1), 51–53.

    Article  Google Scholar 

  • Flint, D. J., Golicic, S. L., & Signori, P. (2011, June). Sustainability through resilience: The very essence of the wine industry. In 6th AWBR International Conference.

    Google Scholar 

  • Folke, C. (2006). Resilience: The emergence of a perspective for social–ecological systems analyses. Global Environmental Change, 16(3), 253–267.

    Article  Google Scholar 

  • Golgeci, I., Ponomarov, Y., & S. (2013). Does firm innovativeness enable effective responses to supply chain disruptions? An empirical study. Supply Chain Management: An International Journal, 18(6), 604–617.

    Article  Google Scholar 

  • Gunasekaran, A., Rai, B. K., & Griffin, M. (2011). Resilience and competitiveness of small and medium size enterprises: An empirical research. International Journal of Production Research, 49(18), 5489–5509.

    Article  Google Scholar 

  • Hamel, G., & Valikangas, L. (2003). The quest for resilience. Harvard Business Review, 81, 52–65.

    Google Scholar 

  • Hill, J., & McGowan, P. (1999). Small business and enterprise development: Questions about research methodology. International Journal of Entrepreneurial Behavior & Research, 5(1), 5–18.

    Article  Google Scholar 

  • Holling, C. S. (1973). Resilience and stability of ecological systems. Annual Review of Ecology and Systematics, 4(1), 1–23.

    Article  Google Scholar 

  • Home, J. F., III, & Orr, J. E. (1997). Assessing behaviors that create resilient organizations. Employment Relations Today, 24(4), 29–39.

    Article  Google Scholar 

  • Hycner, R. H. (1985). Some guidelines for the phenomenological analysis of interview data. Human Studies, 8(3), 279–303.

    Article  Google Scholar 

  • Ingirige, M. J. B., Jones, K., & Proverbs, D. (2008). Investigating SME resilience and their adaptive capacities to extreme weather events: A literature review and synthesis.

    Google Scholar 

  • Jaaron, A. A., & Backhouse, C. J. (2014). Service organisations resilience through the application of the vanguard method of systems thinking: A case study approach. International Journal of Production Research, 52(7), 2026–2041.

    Article  Google Scholar 

  • Kimberly, J. R., & Evanisko, M. J. (1981). Organizational innovation: The influence of individual, organizational, and contextual factors on hospital adoption of technological and administrative innovations. Academy of Management Journal, 24(4), 689–713.

    Article  Google Scholar 

  • King, N. (2004). Using templates in the thematic analysis of text. In C. Cassell & G. Symon (Eds.), Essential guide to qualitative methods in organizational research (pp. 256–270). Sage Publications.

    Chapter  Google Scholar 

  • Klein, K. J., & Sorra, J. S. (1996). The challenge of innovation implementation. Academy of Management Review, 21(4), 1055–1080.

    Article  Google Scholar 

  • Krishnan, C. S. N., Ganesh, L. S., & Rajendran, C. (2022). Entrepreneurial interventions for crisis management: Lessons from the Covid-19 Pandemic’s impact on entrepreneurial ventures. International Journal of Disaster Risk Reduction, 72, 102830.

    Article  Google Scholar 

  • Lengnick-Hall, C. A., & Beck, T. E. (2005). Adaptive fit versus robust transformation: How organizations respond to environmental change. Journal of Management, 31(5), 738–757.

    Article  Google Scholar 

  • Maguire, B., & Cartwright, S. (2008). Assessing a community’s capacity to manage change: A resilience approach to social assessment. Bureau of Rural Sciences.

    Google Scholar 

  • Manolova, T. S., Brush, C. G., Edelman, L. F., & Elam, A. (2020). Pivoting to stay the course: How women entrepreneurs take advantage of opportunities created by the COVID-19 pandemic. International Small Business Journal, 38(6), 481–491.

    Article  Google Scholar 

  • Martinelli, E., Tagliazucchi, G., & Marchi, G. (2018). The resilient retail entrepreneur: Dynamic capabilities for facing natural disasters. International Journal of Entrepreneurial Behavior & Research, 24(7), 1222–1243.

    Article  Google Scholar 

  • McDonald, N. (2006). Organisational resilience and industrial risk. In E. Hollnagel, D. D. Woods, & N. Leveson (Eds.), Resilience engineering concepts and precepts (pp. 155–180). Ashgate Publishing Ltd..

    Google Scholar 

  • Meeus, M. T., & Edquist, C. (2006). Introduction product en process innovation. In Innovation, science and institutional change (pp. 24–37). Oxford University Press.

    Google Scholar 

  • Menguc, B., & Auh, S. (2006). Creating a firm-level dynamic capability through capitalizing on market orientation and innovativeness. Journal of the Academy of Marketing Science, 34(1), 63–73.

    Article  Google Scholar 

  • Miklian, J., & Hoelscher, K. (2022). SMEs and exogenous shocks: A conceptual literature review and forward research agenda. International Small Business Journal, 40(2), 178–204.

    Article  Google Scholar 

  • Mitchell, D. W., & Bruckner Coles, C. (2004). Business model innovation breakthrough moves. Journal of Business Strategy, 25(1), 16–26.

    Article  Google Scholar 

  • MSB. (2013). Handlingsplan för skydd av samhällsviktig verksamhet. Swedish Civil Contingencies Agency.

    Google Scholar 

  • Ortiz-de-Mandojana, N., & Bansal, P. (2016). The long-term benefits of organizational resilience through sustainable business practices. Strategic Management Journal, 37(8), 1615–1631.

    Article  Google Scholar 

  • Pal, R., Torstensson, H., & Mattila, H. (2014). Antecedents of organizational resilience in economic crises—An empirical study of Swedish textile and clothing SMEs. International Journal of Production Economics, 147, 410–428.

    Article  Google Scholar 

  • Punch, K. F., & Punch, K. (1998). Introduction to social research: Quantitative and qualitative approaches. Sage Publications.

    Google Scholar 

  • Romelaer, P. (2005). L’entretien de recherche, in Wacheux, Frédéric; Roussel, Patrice, Management des ressources humaines: méthodes de recherche en sciences humaines et sociales (pp. 101–137). De Boeck.

    Book  Google Scholar 

  • Rosenthal, U., Boin, R. A., & Comfort, L. K. (2001). The changing world of crisis and crisis management (pp. 5–27). Threats, Dilemmas, Opportunities.

    Google Scholar 

  • Runyan, R. C. (2006). Small business in the face of crisis: Identifying barriers to recovery from a natural disaster 1. Journal of Contingencies and Crisis Management, 14(1), 12–26.

    Article  Google Scholar 

  • Schepers, J., Vandekerkhof, P., & Dillen, Y. (2021). The impact of the COVID-19 crisis on growth-oriented SMEs: Building entrepreneurial resilience. Sustainability, 13(16), 9296.

    Article  Google Scholar 

  • Schilling, M. A. (2008). Strategic management of technological innovation (Vol. 2). McGraw-Hill/Irwin.

    Google Scholar 

  • Smallbone, D., Deakins, D., Battisti, M., & Kitching, J. (2012). Small business responses to a major economic downturn: Empirical perspectives from New Zealand and the United Kingdom. International Small Business Journal, 30(7), 754–777.

    Article  Google Scholar 

  • Somers, S. (2009). Measuring resilience potential: An adaptive strategy for organizational crisis planning. Journal of Contingencies and Crisis Management, 17(1), 12–23.

    Article  Google Scholar 

  • Steiner, A. A., & Cleary, J. (2014). What are the features of resilient businesses? Exploring the perception of rural entrepreneurs. Journal of Rural and Community Development, 9(3), 1–20.

    Google Scholar 

  • Stephens, S., Cunningham, I., & Kabir, Y. (2021). Female entrepreneurs in a time of crisis: Evidence from Ireland. International Journal of Gender and Entrepreneurship, 13(2), 106–120.

    Article  Google Scholar 

  • Sutcliffe, K. M., & Vogus, T. J. (2003). Organizing for resilience. In K. Cameron, J. E. Dutton, & R. E. Quinn (Eds.), Positive organizational scholarship (pp. 94–110). Berrett-Koehler. Chapter 7.

    Google Scholar 

  • Utterback, J. M. (1994). Mastering the dynamics of innovation. Harvard Business School Press. Google Scholar Digital Library.

    Google Scholar 

  • Van Baardwijk, N., & Reinmoeller, P. (2005). The link between diversity and resilience. MIT Sloan Management Review, 46(4), 61–65.

    Google Scholar 

  • Van Essen, M., Strike, V. M., Carney, M., & Sapp, S. (2015). The resilient family firm: Stakeholder outcomes and institutional effects. Corporate Governance: An International Review, 23(3), 167–183.

    Article  Google Scholar 

  • Vossen, R. W. (1998). Relative strengths and weaknesses of small firms in innovation. International Small Business Journal, 16(3), 88–94.

    Article  Google Scholar 

  • Walker, R. M. (2008). An empirical evaluation of innovation types and organizational and environmental characteristics: Towards a configuration framework. Journal of Public Administration Research and Theory, 18(4), 591–615.

    Article  Google Scholar 

  • Wishart, M. (2018). Business resilience in an SME context: A literature review. Enterprise Research Centre.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Larbi Yacoubi .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2024 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Yacoubi, L., Tourabi, A. (2024). The Relationship Between Innovation and Organizational Resilience in the Context of Moroccan SMEs. In: Carter, S.D., Bensal, S. (eds) Management and Resilience of African Organizations in Times of Crisis. CBIAC 2023. Springer Proceedings in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-031-56007-1_17

Download citation

Publish with us

Policies and ethics