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Digital Technology and Changes in Media Consumption: A Case Study of Smartphone and App Usage

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Technology: Toward Business Sustainability (ICBT 2023)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 925))

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Abstract

In the digital age, the landscape of media consumption has undergone a profound transformation, with smartphones and mobile applications playing a pivotal role. This study, titled “The Impact of Digital Technology on Media Consumption: A User-Centric Analysis,” aims to comprehensively understand the multifaceted dynamics of media consumption in this evolving digital era.

To achieve this, the study employs a mixed-methods approach, combining both quantitative and qualitative data collection techniques. The sample consists of 1,000 respondents from diverse demographic backgrounds. Data is collected through surveys and in-depth interviews, with a primary focus on individual experiences and preferences, emphasizing a user-centric analysis. The study's key objectives are to investigate the preference for media consumption devices, with a specific focus on smartphones, analyze the multifunctional role of smartphones in users’ daily activities, explore the significance of media-specific mobile applications and user preferences for web browsers, assess the impact of personalized content delivery on the user experience, and uncover user concerns related to media consumption, including privacy and digital addiction.

The study's findings reveal a significant shift in media consumption habits, with smartphones emerging as the dominant choice for 85% of respondents, highlighting a clear departure from traditional media sources like television and newspapers. Additionally, 70% of users employ smartphones for a wide range of activities, with 15% using them exclusively for media consumption, underlining their significance in this context. The preference for media-specific mobile applications is evident, with 60% of respondents favoring them, while 40% still opt for web browsers, showcasing the diversity in user preferences. Based on these findings, the study offers several key recommendations, urging content providers to prioritize mobile-friendly content, diversify and refine app offerings while maintaining a presence on web browsers to cater to diverse user preferences, invest in enhanced and ethical personalization algorithms, and prioritize. In conclusion, this study sheds light on the dynamic and evolving landscape of media consumption in the digital age and offers actionable recommendations for content providers and technology developers to adapt to changing user preferences, enhance the user experience, and address potential issues in the digital media environment. Results reveal the positive influence of personalized content delivery on 80% of users, with 15% noting no noticeable impact and a minor 5% perceiving a negative effect. This highlights the importance of effective and ethical personalization in enhancing the user experience.

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Correspondence to Areen AL-Zoubi .

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AL-Zoubi, A. (2024). Digital Technology and Changes in Media Consumption: A Case Study of Smartphone and App Usage. In: Alareeni, B., Hamdan, A. (eds) Technology: Toward Business Sustainability. ICBT 2023. Lecture Notes in Networks and Systems, vol 925. Springer, Cham. https://doi.org/10.1007/978-3-031-54019-6_39

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  • DOI: https://doi.org/10.1007/978-3-031-54019-6_39

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-54018-9

  • Online ISBN: 978-3-031-54019-6

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